Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Unreal that these were $60
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine but it’s crazy how expensive how much these are. It’s like ink with a printer.
No, I would not recommend this to a friendReplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eh, not a bad or good product. These controllers are sturdy besides their USB port. Not so sturdy, breaks easily.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've experienced issues with your Xbox wireless controllers in the past. Every controller comes with a 90-day limited warranty, so if you experience a problem during this time we urge you to reach out to Xbox Support for assistance. They can be reached here: https://support.microsoft.com/en-us/devices
Hope that helps,
Chuck
Xbox Customer Care
Good but mine stopped working after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great controller and color is also nice, but the LB button stopped working after 6 months of lite use.
No, I would not recommend this to a friendStarts great but withers overtime
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great from the beginning but after a few months controller sticks start drifting and then become unusable.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Reece,
Thank your for sharing your experience with your red Xbox wireless controller. We're sorry that there's been an issue with stick drift on your controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support to troubleshoot the problem here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the boys love wireless things so I bought this. It works great but the only complaint they have is that the batteries dont last.
I would recommend this to a friendgood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does what it should. I put the batteries in and it works. the kids play and play. there ya go.
I would recommend this to a friendJunk controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't last long and now you have to pay more money for insurance thru best buy went up no thank you !
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that there's a problem with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Works with the FireTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought your controller to use with the Fire TV, however the port on it broke when I tried to connect the Xbox chat pad to it.
I would recommend this to a friendSqueaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the Xbox one in general not being great, these buttons squeak when you hit them which gets kind of obnoxious.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Just go buy a new controller skin instead. Nothing special about this one.
No, I would not recommend this to a friendworks great, not for small hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job as controller, but not efficient for small hands. I mean when my nieces and nephews come over and play with me!
I would recommend this to a friendNice looking
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it performed as good as it looks. The right stick had a little stick drift right of the box
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the right thumbstick on your Xbox wireless controller. If it's still within Best Buy's return period then we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Stuck Drift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered an open box control, looks new but has analog drift right out of the box.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so nice to be able to purchase something with such variety of selection and close to home we really like the business.
I would recommend this to a friendController
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special.Simple Xbox controller. Might as well pay extra for a pro controller. They are more durable.
No, I would not recommend this to a friendJust another controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers don't last long, the jacks always break and the the are just made cheaply.
No, I would not recommend this to a friendYet another controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully this controller will last more than a year drifting issue always occurs
No, I would not recommend this to a friendAnnoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When is Xbox going to make a controller that doesn't have the drifting issue with the analog sticks. Very frustrating.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use no issues at first a couple months in controllers start to break internally.
I would recommend this to a friendDecent controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent controller, the light blue color can make the controller look dirty quicker vs. a black one.
I would recommend this to a friend