Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Not particularly durable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We seem to have to replace these controllers too frequently. I wish they were more durable and robust.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there have been issues with your previous Xbox wireless controllers. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you experience a problem with this one we urge you to reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Looks good didn't function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an "open box" purchase. The controller looked good but didn't function properly. It kept on disconnecting.
No, I would not recommend this to a friendBasic Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the controller, worked like its supposed to, looks good, however I started having it disconnect from my xbox.
I would recommend this to a friendDo not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been thru several of these controllers in the last 3 years. The buttons always seem to stop working.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've run into issues with your Xbox wireless controllers. Every controller comes with a 90-day limited warranty, so if you're still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
This is stick didnt last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke easy xbox sticks break easy and i wish they would make a stronger one even the elite is not that good
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing issues with your new Xbox Wireless Controller. Every Xbox controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a replacement for the original that came with system because that one was flimsy, and well this is just as poor
No, I would not recommend this to a friendXbox remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Have bought 4 everyone broke. But Best Buy has a great policy for returns
No, I would not recommend this to a friendHAs its pros and cons
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as basic controllers go this was one of my favorites. The textured grip is a nice addition. However, within 5-6 months I started having issues with joy stick not wanting to crouch in games. Ive still have my day one controller that hasnt had any issues in 7-8 years now. @ $65 you would expect it to hold up for more than 6 months.
No, I would not recommend this to a friendOverall, good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is better than the basic controller the console comes with. Batteries wear out crazy fast.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox wireless controller for the most part. If you're going through batteries too quickly, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under 4 hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Average Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works well... no grips... too expensive at Best Buy compared to other retailers.
No, I would not recommend this to a friendI like the 360 controller better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is decent despite the cheap feel and loose battery cover, it gets the job done.
No, I would not recommend this to a friendxbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good, accept after 10 months the connection port to charge the controller is not the same.
No, I would not recommend this to a friendBroke in two months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.and on intial arravial i p right bumoer was purchased one and its right bumper was stuck
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
We're sorry that there's an issue with the right bumper on your Sport Red Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Ok, cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My third controller since I got the system. I don't know if the elite is any better but I'll try that next.
No, I would not recommend this to a friendNice color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the color looks very cool, however, the original white control is my favorite, this one looks like a copy or cheap product.
No, I would not recommend this to a friendI don’t like the buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a PlayStation guy. My son loves the Xbox but he said he likes the PS4 controller better and I agree.
I would recommend this to a friendHad to return the product because the buttons were
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product but we had to return it due to the buttons sticking. But we bought the protection so all good.
I would recommend this to a friendGood Build quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro - Good Build quality. Con - Still uses Micro USB to charge.
I would recommend this to a friendXmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say anything, bought for grandsons for xmas, they picked out what they wanted. So they must be good.
I would recommend this to a friendoverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its nothing special. Same as other controllers yet its more money because it's minecraft. Only buy if its on sale.
No, I would not recommend this to a friend