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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1719 Showing 34,361-34,380 of 35,609 reviews
  • Rated 3 out of 5 stars

    Xbox controllee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are priced high. The color option is fun but if it would lower the price, then I'd stick to basic black.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Feels a little off from other controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little off from other controllers. I’m assuming it will break soon like all the other ones

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there may be an issue with your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so, if you do run into a problem, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Big

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the size seems to be a little too big Xbox was never my favorite anyway

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this awhile ago. Had to take it back because the controller was drifting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper button broke eventually. For the price it should last a lot longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for computer, was unable to connect through Bluetooth, had to purchase an adapter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For controller it’s not bad texture and the handling was easy to get used to but just didn’t catch on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller always disconnect from xbox. he was working good two months and then started disconnected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it three stars because the wierd stock layout bugs me but mostly it is comfortable in my hand and works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery situation is annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of this controller but why not put a rechargable battery in it that has a USB to charge?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the feel of your new Xbox wireless controller. If you're a frequent gamer and would rather not deal with disposable batteries, we suggest investing in a rechargeable battery pack. We recommend the Xbox One Play & Charge KIt, which offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good, but not built to last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've definitely had to replace more controllers this console cycle than any other.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy but the only option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with each one we've had but we don't feel as if there are any viable alternatives.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kelly,

      We're sorry that you've been experiencing issues with your Xbox wireless controllers. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you have any problems with this one, we urge you to troubleshoot the issue with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    broke after only a few months.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller after my last one died on me after 3 years. With light use as im not a hardcore gamer I figured it'd last longer then what it did, for the same price point. After less then 5 months buttons started going bad and not being able to use them. Its a nice color but was expecting more out of it for $60+.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller stopped working within 2 months, had to go and get a new one!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't last long

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third remote I get, I'm glad I got the Geek squad protection on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, it worked for awhile then broke somewhat quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great, though would have liked it more if it came with a rechargeable battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    buttons stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better but did buy it on sale. though prefer the center xbox button to be dimmer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but shoulder buttons aren't as responsive. Looks nice though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox one controllers are bad compared to 360 controllets. They don't last as long.

    I would recommend this to a friend