Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the fact I have to use batteries. Bummed out.
No, I would not recommend this to a friendNice controller!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller. Just wish they would make a controller that would last longer than a year
I would recommend this to a friendGreat look and feel, until the drift sets in
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The look of this controller is great. The feel is good. However, this was my 2nd time with this controller, the first time after 6 months it started having controller drift, so I used my warranty and got a new one. However, this time, the drift started at 3 months. And now, at 4 months, the controller drift is so bad, I can barely aim properly down sights. My character will drift left or right and I cannot get him to stop moving. The controller also disconnects from my xbox all of the time now. Most recent experience I was in Warzone and controller disconnected while I was in the middle of the road on circle 5. Thankfully no one saw me. And of course this all starts right after the return period ends, and I will have to spend money with Best Buy to exchange it using the warranty. Its just really frustrating.
No, I would not recommend this to a friendGood touch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would like these controllers if they were not this costly, however, kids seem to enjoy them.
I would recommend this to a friend- Cons mentioned:Stick drift
Right stick was drifting right out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick Drifting right out of the box. No choice but to keep it because Best Buy has zero stock on most anything. Said I had to wait for two weeks for them to come back. By then my return date will expire. Bestbuy x Microsoft is a disappointment.
No, I would not recommend this to a friend Good controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller for the new Xbox one. I wish i would have bought the rechargeable one though.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's great to hear that you think this is a good controller. While it does come with two AA batteries, we also recommend investing in a rechargeable battery pack if you're a frequent gamer. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the controller less than 30 days, buttons are starting to break. Not recommended for fighting games.
No, I would not recommend this to a friendWhatever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons were not working well but I didn’t notice it on time.
No, I would not recommend this to a friendXbox wireless
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eats batteries like crazy. But my son loves it for gaming so that is a plus.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that your son is loving his new Xbox wireless controller. For frequent gamers, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Xbox wanted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one stopped working for no reason out of the blue.
I would recommend this to a friendNot lasting very long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller lasted 4 months playing COD. Don’t get why they won’t last long.
No, I would not recommend this to a friendThese are so cheaply made! BUT WHAT CAN YA DO?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an xbox controller? It does the job until 2 months in and starts floating
No, I would not recommend this to a friendJoysticks broke after 3 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy this one again, I would just get a standard controller and make sure you get warranty.
No, I would not recommend this to a friendI guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift, I guess it still work. Son hasent said anything.
I would recommend this to a friendLooks great, but didn’t last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about six months of use, one of the joysticks now goes haywire anytime it’s turned on. I don’t know what the issue is… And it’s uncorrectable. I can’t compensate by manually moving the joystick… Something is wrong and it just throws the cursor off in one direction no matter what I do on the physical controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox wireless controller. Luckily, Xbox Support may be able to help. Troubleshoot the issue with them here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I don’t care for the coating on the controller as it is very slippery.
No, I would not recommend this to a friendHas high pithched wine and kills batterys
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with two Spanish and durcells that last all of a few hours before I lost controller vibration and then connection all together and then again when I put in a pair of brand new kodak batterys. Trying brand new just bought durcells, still have the high pitch wine but so far a few days of play and no connection issues
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick,
We're sorry that you're experiencing an issue with your new Xbox wireless controller. It shouldn't exhibit a high-pitched whine noise so we recommend exchanging it for a new one if it's still within Best Buy's return period. Otherwise, every Xbox controller comes with a 90-day limited manufacturer's warranty. Reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
It’s just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new controller, but it feels a littler cheaper made then most other Xbox controllers.
I would recommend this to a friendIt’s ok gets dirty fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets extremely dirty really fast and left corner doesn’t work that great
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Design
Microsoft Blue Xbox One controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly loved the design of this controller! However when it got delivered the control would just randomly disconnect out of now where I bought it brand new for 70 dollars. Now I need to get a new one in order to play any games.
No, I would not recommend this to a friend