Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it looks but the batteries die very quickly. I'm not even much of a gamer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Tori,
We're glad that you're enjoying your new Xbox wireless controller for the most part. If you're a frequent gamer who tends to blow through batteries, we suggest investing in a rechargeable battery pack. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Nice but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the xbox one controller but on pc it glitches so I have to wire it with a micro usb.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Matt,
We're sorry to hear that you're having connection issues when connecting wirelessly to your PC. If you're connecting via Bluetooth, here's a link that can help you troubleshoot and hopefully resolve the problem: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10
Hope that helps,
Chuck
Xbox Customer Care
great price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this xbox controller. The wireless system is the way to go.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IF someone told me they came with the unit, I would believe them as they are the same (other than color)
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RT button was stiff and if I pressed it to hard it would get stuck.
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Xbox controllers are made cheap so you have to replace them. Always get the warranty.
I would recommend this to a friendGaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong 08.21.2019 but it started having off rumble and vibrating sound
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift unacceptable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift out of the box. This is my second xbox controller with this problem and as a pc gamer it made me switch to ps4 controllers. It was a rough transition, especially after 15 years on Xbox platform, but im never going back.
No, I would not recommend this to a friend Beefed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers have always felt beefy but will always have the LB or RB button break
No, I would not recommend this to a friendToo pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These prices on the controllers are getting a bit pricey. Should be cheaper. Otherwise a great product.
I would recommend this to a friendXbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace these things as usual. Wish Microsoft would fix the cheap quality
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you may have run into issues with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not as good as PS4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not had xbox in years and one of the features that is terrible about it are the controllers.
No, I would not recommend this to a friendEhhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t last like the old ones.. guess that’s what insurance is for
I would recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy just a control. We go through too many so maybe it needs to be better quality made.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long. It’s already acting up and may need to buy a new one.
No, I would not recommend this to a friendTypical controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical controller. Wish the parts held up longer and always do what they are supposed to do.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Coach,
Thanks for weighing in on your Xbox Wireless Controller. One thing to keep in mind is that every controller comes with a 90-day limited warranty, so if you do start to run into problems during the coverage period, please reach out to Xbox Support for help: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller (which they don't make anymore) was just ok. I liked the textured grip but overall, it was just a standard controller. It started malfunctioning when I had my headset plugged in so I had to return it.
No, I would not recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With alot of use these controllers don't seem to last over one year. Not much choice
I would recommend this to a friendScratches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller scratches super easy. As soon as i used it there were a lot of scratches on it
No, I would not recommend this to a friendDefective and disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and broken in less than 2 weeks I honestly am not much of an online buyer but I needed a new controller badly so I ordered this one and it worked great at first but for some reason the left bumper was not properly working and I had to press it multiple times for it to finally work I thought it was just a simple problem that would rarely happen but after owning it for a while the controller is a defective one and it looks new works well except the left bumper I was disappointed when I realized I purchased a defective product and wanted to return it but sadly the return window expired and I was forced to stay with a brand new controller with a defective left bumper will never purchase another controller from here my first one turned out defective
No, I would not recommend this to a friend