Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
just another controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. If your kids play games, they will wear these out over time.
I would recommend this to a friendjust another controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. If your kids play games, they will wear these out over time.
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good controller it does move kinda clunky from time to time
I would recommend this to a friendGood product, battery runs out quickly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you have extra batteries on hand they run out real quick
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Tuff,
Thanks for sharing your thoughts on your new Xbox wireless controller. If it seems like you're going through disposable batteries quickly, we recommend investing in a rechargeable battery pack designed for Xbox wireless controllers such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
Just a Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a controller nothing good nothing bad. The value was decent
I would recommend this to a friendButtons keep sticking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be an okay controller, but the buttons keep sticking
I would recommend this to a friendPretty decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic is really low when you’re in a party and battery doesn’t last that long.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you're experiencing an issue with your Sport Red Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Not durable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been through so many Xbox controllers it’s insane. They just fall apart!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's been an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this would be a great product but it never connected.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox wireless controller. First, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
If that doesn't help, and if you're within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, Xbox Support can assist with service under its manufacturer's warranty.
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in 2 months but I always get a geek squad warranty
I would recommend this to a friendXbox one controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xchanged it for another one same day, was not working correctly.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even close to elite, but that’s what you get with this price range.
No, I would not recommend this to a friendXbox’s poor design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 sons who both use separate Xbox 1’s and these controllers seem to have too many moving parts that fail...I purchased the protection on this one because of how poorly made they are. We have a total of 4 non working controls taken care of properly that have stopped working for various reasons.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your sons' Xbox wireless controllers. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if any are still within the warranty period, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Great controller for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So here’s the thing. I have a white one. This one is black. And that’s 50 characters.
I would recommend this to a friendGreat color still in the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grand son said they are great. We will gind out the proformance Christmas Day.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for beginners, had difficulty figuring out the buttons.
I would recommend this to a friendThis controller broke within 1 month!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke within 1 month! Microsoft has to figure this out its aggravating!!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Nelly,
Sorry to hear that your new Xbox Wireless Controller has broke after a month of use. This is definitely out of the ordinary, so we recommend reaching out to our support teams as soon as possible about the issue you are seeing. https://support.microsoft.com/en-us/devices
Regards,
Chris
Xbox one controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As long as I get a year out of it without drift I’d be happy
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless controller is so much better. This controller is great to use as well
I would recommend this to a friendRemote was great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was great, but it lived a short life due to COD. lol
I would recommend this to a friend