Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1727 Showing 34,521-34,540 of 35,609 reviews
  • Rated 3 out of 5 stars

    Basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, next gen gaming controllers are predominately mediocre, but it does its job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and color but does not last long if you game a lot!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      We're glad that you're enjoying your new red Xbox wireless controller for the most part. If you run into any issues, please note that every Xbox controller comes with a 90-day limited manufacturer's warranty. Just go to Xbox Support here for help: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pro: good control, and easy link via Bluetooth con: cannot connect mac with Bluetooth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Attractive Wireless Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as thrilled about tis controller as I once was. The grip pads on the controller do not feel like grips but rather grip stickers. It is a nice looking controller. Looks like a combat controller, but it doesn't feel like one. This is not worth the extra money to purchase. I expected a bit more from the description.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had recurring problems with the XBox controller A button not working.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you're experiencing an issue with the A button on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the part it wireless I have no idea how long batteries will last we see

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not seem to last very long, .............

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    H

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not for others who are still busy or tomorrow morning for the evening shift tomorrow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. It’s his favorite color anything to make him smile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh...kinda disappointing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool but getting stuck drift after a few months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same Ol Same Ol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as any other controller basically, just new internal stuff I'm sure.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons mushy, have to be pressed pretty hard to register.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller starting to have problems ~1 months in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller starting to have problems *****

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will just be using this controller until the next Xbox comes out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used and defective

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this used in excellent condition as a gift for my little nephews. Turns out it was returned because it doesn’t connect to an Xbox like it should. They have it plugged up and corded but that’s not the way it should be played or even sold for that matter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy for PUBG fans

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the controller but it drifted bad after about a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall ok controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok controller for its price. Bit of a hassle when analog stick strays to act up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you've been experiencing some issues with your Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance in getting it repaired or replaced. It can be found here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    A necessity to game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't last as long as they use to. The buttons get worn quick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that there may be an issue with the buttons on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good joystick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick feels good in hands. Great for box gamers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On sale

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and was a great addition to the package we purchased

    I would recommend this to a friend