Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, next gen gaming controllers are predominately mediocre, but it does its job.
No, I would not recommend this to a friendRated 3 out of 5 stars
Could be better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller and color but does not last long if you game a lot!
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Josh,
We're glad that you're enjoying your new red Xbox wireless controller for the most part. If you run into any issues, please note that every Xbox controller comes with a 90-day limited manufacturer's warranty. Just go to Xbox Support here for help: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pro: good control, and easy link via Bluetooth con: cannot connect mac with Bluetooth
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
I would recommend this to a friendRated 2 out of 5 stars
Attractive Wireless Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as thrilled about tis controller as I once was. The grip pads on the controller do not feel like grips but rather grip stickers. It is a nice looking controller. Looks like a combat controller, but it doesn't feel like one. This is not worth the extra money to purchase. I expected a bit more from the description.
This review is from Microsoft - Xbox Wireless Controller - Combat Tech Special Edition
No, I would not recommend this to a friendRated 3 out of 5 stars
Xbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had recurring problems with the XBox controller A button not working.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom Black Special Edition
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing an issue with the A button on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the part it wireless I have no idea how long batteries will last we see
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom Black Special Edition
I would recommend this to a friendRated 3 out of 5 stars
Not very good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not seem to last very long, .............
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friendRated 3 out of 5 stars
H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok not for others who are still busy or tomorrow morning for the evening shift tomorrow
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves it. It’s his favorite color anything to make him smile
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 3 out of 5 stars
Eh...kinda disappointing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool but getting stuck drift after a few months.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friendRated 3 out of 5 stars
Same Ol Same Ol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same as any other controller basically, just new internal stuff I'm sure.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some buttons mushy, have to be pressed pretty hard to register.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for help here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Controller starting to have problems ~1 months in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller starting to have problems *****
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
It's just okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will just be using this controller until the next Xbox comes out.
I would recommend this to a friendRated 2 out of 5 stars
Used and defective
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this used in excellent condition as a gift for my little nephews. Turns out it was returned because it doesn’t connect to an Xbox like it should. They have it plugged up and corded but that’s not the way it should be played or even sold for that matter.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friendRated 3 out of 5 stars
Good buy for PUBG fans
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the controller but it drifted bad after about a month.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Black/Grey Special Edition
I would recommend this to a friendRated 3 out of 5 stars
Overall ok controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok controller for its price. Bit of a hassle when analog stick strays to act up
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you've been experiencing some issues with your Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance in getting it repaired or replaced. It can be found here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
A necessity to game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't last as long as they use to. The buttons get worn quick.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that there may be an issue with the buttons on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Good joystick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joystick feels good in hands. Great for box gamers
I would recommend this to a friendRated 3 out of 5 stars
On sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was on sale and was a great addition to the package we purchased
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friend






