Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Ok controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers do not last very long seems the buttons brake fast
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you may have run into an issue with your Xbox wireless controller. If the problem has persisted, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Has issues after I bought ut
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started acting up right after I got it. Could just be a bad one
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every Xbox controller comes with a 90-day limited manufacturer's warranty. Please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Can improve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wore out too easily due to daily use but otherwise I had no complains
I would recommend this to a friendShort lived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller lasted 2 months. Bit the dust today. My child alternates between 2 controllers to prevent wear (or prolong the life of the controller). The white one that came with the system is still working fine but this one has been acting up for at least 2 weeks and today is unusable. Sub par.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there's an issue with your child's new Xbox wireless controller. Every Xbox controller comes with a 90-day limited warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like much. My daughter wised this for less time.
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color, very simple all wireless and good price.
I would recommend this to a friendBreak easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, unless you get aggressive. Then not all the buttons work.
I would recommend this to a friendDecent controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over time it will break after about 2 years not the best controller
No, I would not recommend this to a friendIt's ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as a cheaper controller. Don't wast your money.
No, I would not recommend this to a friendNot great but not horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is better than my previous controller using headphones. The thing that sucks is the bottom joystick glides to the left when not touching. You can see it on the screen. You have to hit it hard to the right or not use it or it will do it all game long.
No, I would not recommend this to a friendGood for price not the long run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good at first but after a while it loses function. The microphone / headset jack started intermittently shorting out a couple of weeks ago now theres almost never any connection between the 2. I know its the controller because ive used others with my same head set and they work all the time
No, I would not recommend this to a friendLooks pretty cool but quality wasn't the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller worked good. Quality on the paint wasn't the best
I would recommend this to a friendTerrible durability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not last a year. 3rd controller in 3 years
No, I would not recommend this to a friendWhat what
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for me not for me at all non no no no not
I would recommend this to a friendColorful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the the different colors choices out there but wish you could customize it.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite color, I like it very nice I love it.
I would recommend this to a friendUsed not fully functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control was used so it had some issues, RB didn’t work properly
I would recommend this to a friendXbox bad, B.buy good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep breaking these con rollers playing fifa. Thank god for the geek squad
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good it’s just really clunky from time to time
I would recommend this to a friendDoes the job required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little slippery. I find my self dropping it or fumbling to keep it in my hands.
I would recommend this to a friend