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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1732 Showing 34,621-34,640 of 35,609 reviews
  • Rated 2 out of 5 stars

    Just poor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the Xbox controllers are just poorly made think there’s just a couple that last little bit longer not sure what’s going on with your controllers but you would think they would have us more money to research maybe this Saturday make any money on purpose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller didn’t last long. Not good quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Function is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was offered in Pink. Need more color variations for 4-player gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a ok remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loses connection once in a while. But over all good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've had issues with the connection on your new red Xbox wireless controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing a problem, we recommend troubleshooting the issue with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a normal controller with a paint job in my opinion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my Grandson for Xmas. I’m sure he will enjoy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will it last?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s see if this one lasts longer than the previous 100 or so!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too fragile. Need to be a little cheaper. Overall ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don`t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers are comfortable, but they don`t last very long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You Need a Adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't come with the adapter but it works. >:(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery not rechargeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's already glitching out not sure if I support this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the elite for 4 years and i dropped it and it broke no complaints on it but i had to buy the low end one because best buy for some reason doesn't stock rlite controllers anymore. The low end regular controller lasted 3 months and i did drop it the joy stick doesnt work.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi John,

      We're sorry that you're experiencing an issue with your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so there's a possibility it may still be covered under warranty. We urge you to reach out to Xbox Support for assistance asap here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off good then the button starting to sticking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performs well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for PC, not used on game console..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale during Black Friday, works as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have friends and you need an extra controller for the low this is it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dnt buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button gets suck only had it for like a month and analog is giving out

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,
      Sorry to hear that you are having some trouble with your Xbox Wireless Controller. You may want to reach out to our support teams to get some help with these issues: https://support.microsoft.com/en-us/devices
      Regards,
      Chris Microsoft

  • Rated 3 out of 5 stars

    Controller is kind of cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t grip the controller too tight or the handles will come loose

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you may have experienced some issues with your Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so if you're still having issues, please reach out to Xbox Support for assistance in repairing or replacing your controller. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Typical Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Microsoft controller. Just waiting on the day it breaks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfy controller but no rechargeable battery's yet, come on Microsoft!

    I would recommend this to a friend