Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with the controller. Wish they came with a cable.
I would recommend this to a friendHad issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift and had to take the first one back because the headphone jack didn’t work when in a party, now the second one has connectivity issues where it’ll just disconnect in the middle of a game (Not battery related). So the wireless part is useless. I got a wire to connect it straight to the console and it seems to work now but still will disconnect if not playing actively. Maybe I got two different defective ones and the others are fine, idk but wasn’t happy spending the money on something that doesn’t work right out of the box..
No, I would not recommend this to a friendFor my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted it to use when playing his games with his friends
I would recommend this to a friendSame, Same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No different than a normal Xbox WIRELESS controller just color difference.
I would recommend this to a friendBest price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good product and store directions are easy to identify location
I would recommend this to a friendController
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd controller. Make sure you purchase the warranty!!!
No, I would not recommend this to a friendnot sturdy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not all that great for a kid. Broke within 6 drops
No, I would not recommend this to a friendGreat while it worked....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the Xbox. I liked the rougher tactile feel of it. Not even six months later, the left joystick actuator failed and the cursor would constantly scrolled up. Seems as though there are similar reviews stating the same. Shame on me for not reading them first. Buyer beware.
No, I would not recommend this to a friendComfy Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has great egronomics and the button placement is spaced perfectly.
I would recommend this to a friendThey work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great - not much bass- good value - not bad for inexpensive earbuds
I would recommend this to a friendSame as any other
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like the one my xbox came with, no better, no worse
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a year through some very tough conditions.
No, I would not recommend this to a friendCool controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 starts but charging port does not work
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Linny,
We're sorry that you've run into an issue with your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the right trigger would not function out of the box
No, I would not recommend this to a friendLooks cool breaks fast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets a 3 just for the looks. Overall a 2. When it worked it was great but it broke in like 3 months. Medium use. My son cannot play games on weekdays. Only FRIDAY night through Sunday. Definitely should not have broke that quickly.
I would recommend this to a friendAlright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted, seemed to break down pretty fast.
No, I would not recommend this to a friendGreat for an extra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I feel like it’s quality is low for price paid
No, I would not recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft needs to improve. 60 bucks and it lasts about a year.
No, I would not recommend this to a friendThe joysticks break alot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joysticks break quite often so need to exchange
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing an issue with your blue Xbox wireless controller. If it's still within Best Buy's return period, then we recommend exchanging it for a new one. Otherwise, every Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Average gaming controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average gaming controller. Just like all the rest.
I would recommend this to a friend