Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like these controllers just wish they would last longer.
I would recommend this to a friendHas connectivity issues at time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color looks good. Has connection problems at times.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing connectivity issues with your new Xbox wireless controller. Sudden disconnects can occur for multiple reasons, including low battery and competing wireless devices. For help in troubleshooting this problem, please go here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
L stick is having issues. Not advertised color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left stick has developed a mind of its own. It decides weather to scroll up or down, not you. It's also green instead of the advertised color of black. The other one i bought (at the same time) works fine and is the advertised color.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
The quality control is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works moderately okay, but it has the same issues as my 6 month old controller. STICK DRIFT and I cannot fix the issue I am very upset these pieces of plastic retail for over 60$.
No, I would not recommend this to a friend ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works ok but joysticks freeze easily. controller does what is should
I would recommend this to a friendbought it just because it was blue,
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since we bought this remote, it keeps disconnecting mid game. yet the one that comes with the xbox (white one) keeps on playing never looses connectivity. It can not be our internet because every other game remote works fine.
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have prefer this controller to charge via USB.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're new Xbox wireless controller hasn't quite lived up to expectations. For frequent gamers, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully charged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Neat that it's white
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Silly that it runs on AA batteries. Big and clunky feeling, not a fan
No, I would not recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy about this it’s just a spare controller
I would recommend this to a friendNot for sports games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably works for most games, but quickly broke playing NHL 21 — owned for under 2 weeks with no incidents, extended or unusually intense periods of play before it suddenly broke. Left stick can’t hold up to moving a player around.
No, I would not recommend this to a friendDisconnecting constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any issues with controllers before. Purchased the red one for my husband since his favorite color is red. He can’t play more than a half hour without having to take the battery out, put it back in, and reconnect. The controller itself keeps freezing up.
No, I would not recommend this to a friendHope it lasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll know in 6 months if this controller is worth what I paid
I would recommend this to a friendIt was kinda loose to be a new controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It felt beat up and loose when I got it brand new.
I would recommend this to a friendNot for power players
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio jack for headphones went out in a few months
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that there's an issue with the headset jack on your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Good controller but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller is nice and works well, my only problem is it comes with regular standard batteries. You only get controller and regular batteries. They should gave you rechargeable batteries and charging cord for them. They are soo cheap
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jay,
We're glad that you're enjoying your Xbox wireless controller for the most part. Many players enjoy the freedom of using replaceable batteries, however if you prefer a rechargeable option we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller started having problems no longer than a month into having it, i’ve had it for about 5 months now and I get bad stick drift and buttons don’t work every time i press them
No, I would not recommend this to a friend Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay controller. Serves it's purpose as a spare
I would recommend this to a friendDidn’t receive anything I ordered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive anything that I ordered and I’m pretty upset!
No, I would not recommend this to a friendGood controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller should come with the headphone adapters.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Rick,
We're glad to hear that you're mostly satisfied with your new Xbox Wireless Controller. Your controller also has a 3.5mm stereo headset jack, which means it's compatible with most headsets that use a 3.5mm connector -- no adapter required! Hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as previous Xbox model controller issues since day 1
No, I would not recommend this to a friend