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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1736 Showing 34,701-34,720 of 35,609 reviews
  • Rated 2 out of 5 stars

    Stick Drift after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was purchased in september of 2020. In the beginning of March my controller developed a stick drift in the right analog stick. It did not last me that long and now have issues trusting xbox controllers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old controller much better than the new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one I bought because it gave up working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel is different from one that came with the Battfield system!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as stock controller. Can't complain about a thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply if I recommend it, I have good control ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox want to much money for things . My son love this stuff .

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 1 out of 5 stars

    Xbox controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are durable !! They do not last !! It’s always a problem with the left analog stick !! I have seven controllers !! They all have the same problem !!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Randomly disconnects from console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firmware must be screwed up. The controller randomly disconnects from the Xbox One, a problem I’ve never had with my other three controllers. Have to re-sync the controller to console at least twice a day. Do not trust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was amazing at first for the first 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy to get this controller. It was cool looking, worked great & even better than all the rest of the controllers we had. Bought it in October & wrapped it for Christmas for my son. So, mind you regardless when I purchased it, it had not been used in October and not until christmas day. So fast forward to January, controller is acting up, you can hear a piece rattling around in it. We take it back to best buy to return it. "you purchased it in October" they say. I gave it as a christmas present & we started using it at the end of December, so it has been less than a month. Well call Microsoft then. Wow, as much money as I spend at this store, this is the response for a defective controller that has been used for less than a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    R1 stopped working after two months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these controllers, but R1 stopped working after two months of not so rigorous game play. Not sure if it's common for these controllers, but this is my second xbox one controller where the R1 became inconsistent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but I am not using it because it is x box Live

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Normal controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal controller cool look but too expensive should be 25$

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's nothing to review...it's a controller as advertised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap plastic controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the controllers casing meets it’s not lined up and when I’m holding the controller I can feel the unevenness of the plastic. Poor construction. On my other controllers they are smooth and flush.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for local multiplayer gaming. Impossible without it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked for a total of about 5 minutes. After that, nothing! Would not turn on, would not connect, would not do anything. It did work well for those 5 minutes however. Am returning to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller does not power using batteries

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an occasional gamer. It may be hard to believe but I have only used this controller on three occasions. On the second occasion the battery died that came in the package. I thought they went dead after two days. So, I connected the USB to the controller. For months I did not use the controller. Today, when I put new batteries in, the controller turned on then off. I updated the firmware and restarted everything per Xbox troubleshooting and nothing. Now I am out of warranty. I must spend another 50 bucks. I purchased this one to replace my other malfunctioning controller. I don't know what to think of this product other than poorly made device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Joystick problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but joystick already started sticking

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      Thanks for taking the time to write out your review for your new Xbox Wireless Controller. New controllers do come with a 90-day warranty. We're sorry to hear that you are having some issues with your thumbsticks, and recommend that you reach out to our support teams to help: https://support.microsoft.com/en-us/devices

      Hope this helps,
      Chris Microsoft

  • Rated 2 out of 5 stars

    Broke after 1 day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller shut off in the middle of a game after 1 day of use. It did turn on only if I left it plugged into a USB port, but it is supposed to be wireless so I returned it to Microsoft for a warranty replacement.

    No, I would not recommend this to a friend