Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Already messed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for Black Friday and the left stick is broken.
No, I would not recommend this to a friendWorse controller ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this controller you must buy the replacement plan. The controller is terrible and cheap materials ever. LB and RB buttons fall off, buttons stick, sometimes no response when playing a game. The PS4 controller is the best on the market.
No, I would not recommend this to a friendXbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price point is high. You always need more than one.
No, I would not recommend this to a friendNot high quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller looks nice, but when you are holding it, you will get bothered by that grid on the handle. Making sure you check the controller because mine got several scratcheses on the plastic part even before use
No, I would not recommend this to a friendTerrible Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I take great care of my controllers, but this is a very cheap controller. I’m going to look for another brand to purchase. Unfortunately, this is the second one that I have had to purchase in three months. I never had this problem with the Xbox 360.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're having an issue with your new Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance with a repair or replacement. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
Felt squeaky/plastic-y
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bro had this model of Xbox controller for about 3 months before the right bumper messed up. I don't play aggressive. And I don't play a lot. Must have gotten a defective one. got another one from Microsoft.
I would recommend this to a friendNoisy controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the standard Xbox controller, I was disappointed at how noisy the buttons and joysticks are. It is a shame that this is the standard, licensed product, but I guess that is why you can buy Elite versions for over $100.
No, I would not recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have No issues with this product blah blah blah blah
I would recommend this to a friendMy Gamer Likes It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My gamer likes it. I liked the sale price. Win - win!
I would recommend this to a friendPlastic casing is scuffed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the casing for the controller where the plastic seems meet behind the RT are loose and make creaking noises while using the controller. Highly annoying since i payed for the good controller and got $20 quality.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the casing of your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Check your options with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Works great for a while
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like all the other 4 controllers I have. They work great in the beginning and slowly your character will creep forward unless you mess with the joystick. Make sure to get the extended warranty
No, I would not recommend this to a friendInstant stick drift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off I was forced to get this when I returned another controller on its warranty. They told me its the only ones they had, so I had to pay $10 more for some dumb grips that are not worth the extra 10. Second I get home, put the batteries is, synced it to my Xbox, updated it, and turned on a game. Left stick already had stick drift at purchase. Started up my game and it immediatly was moving on screen while it was sitting down. I'll be returning it at some point and I wont be purchasing another of these. The regular white ones last 3 to 7 months with normal use, but minutes after opening is unexeptable.
No, I would not recommend this to a friendnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to hold like the graphics feels kinda strange
I would recommend this to a friendGOOD PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product and has been around long enough to know
I would recommend this to a friendBatteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes real batteries, I wish I got one that charges.
I would recommend this to a friendWorks, but stops mid game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works but for some strange reason it will stop in the middle of a game and I got to take out the batteries and put them back in for it to work again. Thankfully this is not my main controller but a second controller so I just use the other one most of the time
No, I would not recommend this to a friendMatches with the console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All controllers are the same at least it's wireless.
I would recommend this to a friendlove the look and feel but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the look and feel but tired of using batteries
I would recommend this to a friendIt's good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had a scratch on the front but it was still good
I would recommend this to a friendMicrosoft - Xbox Wireless Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item for our son for his Xbox One.
I would recommend this to a friend