Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the buttons are also blue and not color coded like other controllers except for small dots. An it hard to see the letters and colors on the controller.
No, I would not recommend this to a friendWaste of time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up having to purchase three of them, none of which ended up pairing with my xbox. What a waste of time and definitely not worth the price paid. Glad I was able to return it- also had a bad experience returning one of them. The young lady at the customer service desk bypassed me and helped a gentleman who was behind me in line with his return and ignored me completely. Way to go BestBuy, knocked it out of the park.
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay connected to Xbox. Returned for another one (white) and have had no issues. Guess I just got a bad one as I had never had this issue before
I would recommend this to a friendButton failure
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months LB button is broken. With normal use, no drops of any kind. Other than that it felt comfortable.
No, I would not recommend this to a friendResponse was bad after some time.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for 3 months. But after that response and controlling were not good while I was playing Fifa 21.
No, I would not recommend this to a friendNot good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this was horrendous! The grippy texture was good but it was very cheap feeling. I broke in one week with very light usage!
No, I would not recommend this to a friendFirst low rating.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month and I have a stick that drags. It sucks because that's why I had to buy this one. MICROSOFT FIX YOU JUNK PLEASE!!!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with one of the thumbsticks on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Total waste. Can’t even return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time on this one. Had issues right outa the box and within the week of purchase wouldn’t work properly at all. Just kept “glitching” on and off. Made for lots of angry Madden nights. Worst part, I can’t even return it because the return policy is only 14 days. I would have returned it immediately if I had known. Thought it’d be at least a 30 day return policy like all other places.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Beware of stick drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stick drift out of the box, didn't play with it for more than 5 mins.
No, I would not recommend this to a friend Xbox Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke very easily compared to the rest of my controllers. And felt the worst out of all of them.
No, I would not recommend this to a friendExtremely poor quality controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta love Microsoft. They charge you $60 for a "wireless" controller that doesn't come with a battery or charger. For those, you fork out another $25... *each*. Oh, and the controller? It'll break... quickly. I had another one just like this for maybe 2 months before the left stick went toes-up. Look on the bright side though, you can pay a 3rd of the cost of the controller to get an extended warranty. That's lovely.
No, I would not recommend this to a friendhave to keep buying batteries!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.am not a fan of the controller because you cannot charge like play station, you have to buy rechargeable batteries or keep buying regular batteries.
No, I would not recommend this to a friendColor is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a friend unfortunately he complained that it is defective like the main x button is not properly working so it will be returned.
No, I would not recommend this to a friendNot as Durable as they should be for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week of using the controller, one of the thumbsticks began to have directional issues. The issue created walking and aiming issues. This is the 2nd controller purchased that has had this type of issue within a week. After exchanging the controller, I was able to get one that lasted slightly longer (approximately 6 weeks) before having the exact same problem. If you spend anytime playing, invest in a more durable controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you've run into an issue with your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
NO QUALITY CONTROL?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used less than a month and the right trigger and A button tend to stick. The colors are much lighter than shown so be advised in advance. It does eat batteries much faster than my other Xbox controllers and not sure why. Will be returning this controller this week. Microsoft needs to take a look at their Quality Control standards on this product.
No, I would not recommend this to a friendA Button has a dead spot.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall build quality is good but the A button response requires effort to register input. It has a dead spot at either 10 O' clock or 5 O' clock. I have purchased 5 of these controllers and they all had the same problem. Other than that, it is a good controller, but you have to press straight down on the A button with additional force for it to respond.
No, I would not recommend this to a friendFeels like an off brand controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m fairly disappointed in this controller. I’ve had a lot of input lag, and it feels lighter than my other Xbox one controllers.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you're experiencing an issue with your new blue Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
It broke
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally woke up and the rb button was broke an it’s a good controller but you can at least make it more durable
No, I would not recommend this to a friendFeels good but doesn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have personally gone through 5 or 6 of them myself the RB button keeps going unresponsive forcing me to replace it
I would recommend this to a friendCheaply made
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers feel so solid out the box but they just don’t hold up as long as PlayStation controllers.
No, I would not recommend this to a friend