Customer Ratings & Reviews

After using this controller for 4 months it just up and quit. Contacted best buy and Microsoft and they said there was nothing they could do about it. Hooked it up to my XB1 via cable. After awhile it started to work. Used it for another month and it did the same thing. Hence this being my only controller I was upset. Hooking it back up via cable and it worked again. Took it to a local gaming store and traded it in for a regular controller.

I don’t know if Microsoft started using cheaper plastics for the Joystick portion of the controllers but I’ve bought two controllers and both have broken in only a few months of use and these controllers were not taking hard use. Buy the warranty! I’ll be exchanging these two as soon as I can. Hopefully Microsoft takes notice. A controller at the price point shouldn’t break in under a month:

I have had plenty of Xbox Controllers but this one I received was not a great one. The controller was not aligned properly so the edges were a bit sharp because one side was sticking out. Ive gotten used to it and returning it was more of a hassle than keeping it but it is what it is. Does the job. Will probably order a controller skin to help make it feel better when holding it.

Experienced stick drift with the controller fresh out the box. Returned.

This controller was excellent the first day of gaming. Performance quickly drops off and becomes barely adequate for normal gameplay.

Worked good for less than a year, had to replace. The bumpers did not last. Glad I purchased the warranty.

I'm so sick of having to replace xbox controllers multiple times a year simply because stick drift makes it unplayable.

We bought this for my son's Birthday, June 19 and the return policy will not let us return it. We needed time to troubleshoot but could not return it after June 12th. First day we got it it worked for about an hour or 2. Computer says it is paired but it does not work unless the wire is connected. The controller itself is nice and heavy but expensive for a wired only controller.

Trigger already squeaking and sounds like spring is not good. I haven't dropped or nothing and this started happening withing a month.

Immediately after first use had stick drag. Also from first use would glitch out and imput incorrect commands.

Unfortunately, I was surprised this week when the plugin to the headset start failing and stop working. Less than a month of use.

Unfortunately the controller was not linking up to the Xbox. Love the design and style. Will repurchase

Compare to my first gen controller this one is really bad. it breaks easily and this is like my third one in 3 weeks. I would not recommend.

I was very excited to order this controller as it is my favorite color. I unpacked it, connected it to the my Xbox and the controller wouldn’t stay registered and if it did, it wouldn’t work. I tried all the trouble shooting with no luck. After researching further, it appears that this is a common problem. I am returning ASAP and getting a better controller. It’s also very cheaply made in comparison to other Xbox controllers. HUGE letdown

Purchased 3 in the last 3 years and toggles continue to break. This current one bought at Christmas and broke after less than 3 weeks of use.

Every one of these have the same "drift" problem. Get the Geek Squad plan so you can at least replace it once.

For the first 2 weeks, the controller worked very well and I was impressed with its performance. However, after about 2 weeks the right bumper made a weird clicking sound and stopped working all together. Shortly after, the left analog stick became loose and started to malfunction. This controller was good for a couple of weeks, but its long term durability is very poor.

BE CAREFUL. The very first day I purchased this item, went home and hooked it up to the Xbox and noticed I had analog stick drift right out of the box. Tried to calibrate it via software updates and it didn’t do anything. I figured for $60 this wouldn’t be an issue right out of the box, this typically happens after years of playing.

When I brought them , they were perfect, but after Month or so, I feel there is a delay in analog control where directions won't work with sync !

It didn’t come with two AA batteries or a battery cover. I have to buy both in order to use it wirelessly.