Customer Ratings & Reviews

charge port broke pretty fast only got a couple uses out of it

I bought this 10/23/19 of this year and the controller had some connectivity issues at first. I figured it was just a new product. It was already past the return days and eventually when using it the controller randomly disconnects from my xbox. Not allowing me to play the game or navigate anything. Never buying controllers from here again.

The left stock broke after a year of adult use. A bit cheap made, but looked great.

These controllers are getting worse and worse. Don’t waste your money

After less than a month of average use, my a button jams and sticks already and I've been incredibly delicate with this controller because I'm sick of buying new ones all the time. I thought that maybe if I bought what seemed to be a special edition controller and might have better luck but obviously I was wrong. Trash!

Loses connection regularly. Not very impressed with this add on controller. No problems with my others.

For the money they simply do no last long enough. MS and Xbox know this and continue to put out a product that lasts just past the warranty period then breaks, drifts, loses button mapping, etc. I'm not sure what options you have but get a warranty. They last around 120 days, my 4th one that's done the exact same thing.

Owned this controller for 4 months since it would be easier to play with than pairing a Playstation controller. In 4 months time and very small use (5-10 hours a month) it has a horrible drift problem with the right analog stick. Would work great if it wasn't already messed up without the ability to return or RMA it should it be defective.

Why xbox until now do not learn from others. Playstation controller is rechargable. Nitendoo Switch pro controller is rechargable. It is a small change to the controller that will make it better. I don’t recommend any of the xbox products at all. I should switch back to playstation.

Button isn’t working when I use it. I have to press hard to get it to register.

Buttons kept sticking so returned, cute design but also wouldn’t stay connected

Item needs improvement really fragile I have return multiple times I wouldn’t buy it at all

Was a Christmas gift for my daughter and was broke when she opened it. We had to return and purchase somewhere else

Not an Xbox brand controller but you couldn't tell, very good quality controller

I had this controller for only a month and it stopped connecting to the xbox

I purchased for my son and he only had it 16 days before it burned out. I went back and was told that it was passed the date to exchange the item. The policy is 15 days to return anything in gaming. I'm very disappointed with best buy for not taking care of the customer. I'm also skeptical about buying a new microsoft xbox 1 controller.

Xbox 1 controller doesn't have as solid a feel as the 360 control. Feels like it's trying to slip out of my hands.

I bought this controller, and it died the next day. I’m on day two with the replacement. So far, so good.

This thing has had nothing but connection problems with my Windows 10 PC. I even bought the wireless adapter (even though this has Bluetooth) because it just didn't like to connect. After spending half an hour or so each time, I could usually get it to connect through one of the two options. Now, it has completely stopped working.

Didn’t last long. Lot of joystick drift. And dpad issues. Not stoked