Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Sticks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the left trigger get stuck in its socket. Like when trying to run in cod.
No, I would not recommend this to a friendXbox1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need it to play with friends at the pad, different colors to choose from
I would recommend this to a friendRemote fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working after a month and Best Buy won’t honor it
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear there's a problem with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
RB button stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The RB button stopped working within about a month and a half. I treat my controllers with care so I don’t know how it could have stopped functioning so quickly. Not a good experience, seems like buying straight from Microsoft is the best bet.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the right bumper on your Sport Red Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy one since the console only came with one controller.
No, I would not recommend this to a friendGreat fun. Not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this extra controller but I am not pleased with the durability of this unit. Also not happy thinking we could play when we want but Battlefield is a TRIAL. If you purchased the unit w/Battlefield, you should have Battlefield sustained on the Box. I would only recommend with CAUTION.
No, I would not recommend this to a friendusb hub failed on BOTH
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this controller is good for about a year until the usb hub fails, hopefully, you have a Bluetooth hub that CAN READ this controller or you have a paper weight i bough two of these both failed for the same reason
No, I would not recommend this to a friendNot working Properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Lb, LT and RB, RT buttons not working properly
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that your new Phantom White Xbox wireless controller is having issues. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Looks great, but terrible lifespan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this controller for 4 months and it already has TERRIBLE analog drift. Had to return it which is disappointing considering this is the first controller that hasn't lasted over a year. Will not be getting another one like this
No, I would not recommend this to a friendYour delivery system sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't deliver due to them not having my apartment number on the shipping so my item was returned even though on the app it shows that I have an apartment very unhappy that wasn't delivered now I have to go clear across town to pick it up
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic jack out in 1 week. Second time of this happening.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Benny,
We're sorry to hear that you're having an issue with your 3.5mm stereo headset jack. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Need to be built better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased one of these for my son. I can't remember how many I've purchased because he eventually breaks them. It's always one of the joysticks. I know he's probably harder on them than most but that's been my experience.
No, I would not recommend this to a friendAccidental drop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I accidentally dropped my controller and broke easily
No, I would not recommend this to a friendOk for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It moves slow at times and my buttons keep sticking
I would recommend this to a friendMine was defective.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular one is garbage. Won’t take the cord for the wireless charging kit. Best Buy wouldn’t take it in exchange for a new one since it was a day outside the 30-day return policy. I bought another one that works fine.
I would recommend this to a friendBad controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller glitches a lot. Looses connection randomly.
No, I would not recommend this to a friendControler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange twice, malfunction. It is not worth it
No, I would not recommend this to a friendNOT HAPPY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller for my husband. The port for the headset jack would not function 2 months after my purchase. I bought XBOX brand thinking I was buying quality but this is ridiculous. Now I have to call Xbox to have it taken care of. Not happy at all!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that your new Xbox wireless controller is having an issue with its stereo headset jack. Every controller comes with a 90-day limited warranty, so please reach out to Xbox Support for assistance here: https://support.microsoft.com/en-us/devices
Hope that helps,
Chuck
Xbox Customer Care
Poor manufacturing, get extended warranty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted five months. Now the right bumper button won’t work. If you buy this, get an extended warranty. And shame on Microsoft for making these with so little durability and at an exorbitant price for the cheap manufacture.
No, I would not recommend this to a friendDamaged control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received controller in bad conditioned box. Haven’t had the control for a month and I hear rattling inside, left trigger gets stuck, left analog stick gets stuck, controller disconnects randomly, and analog move on own while playing.
No, I would not recommend this to a friend