Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
This controller breaks super easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this controller for 6 months before it burned up. Never threw it or anything. I would definitely get the protection if you get it. I think it's $5 and covers everything.
No, I would not recommend this to a friendNo good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.18 days past warranty and a button doesn't work. im tired of replacing controllers because Microsoft can't make one that doesn't float or just cease to work.
No, I would not recommend this to a friendButton didn’t work after 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a white controller but after using it for three days the one button was responding very slowly. Returned it for a red controller that has had no issues
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right away left joystick clicks retuned it twice and same results but the teturn process was quite eazy considering the amount of times returned.
No, I would not recommend this to a friendAll Buttons are not functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller brand new and the “A” button and “X” button do not work. I am very disappointed because this controller was $65. Not happy at all.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lisa,
We're sorry that there's an issue with the buttons on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Looks good but didn’t last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but didn’t last long. Headphone Jack input doesn’t work anymore. I barely used this controller. The other Control i bought the same day works fine.
No, I would not recommend this to a friendleft bumper on these controllers keep on breaking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left bumper eventually breaks on the xbox one controllers. If you buy a controller it might be a good idea to pay extra for the protection plan.
No, I would not recommend this to a friendbuttons sticky junk from day one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sticky buttons junk from day one. junk junk junk junk junk junk junk junk we purchase one every six months it seems and thats lucky if they last that long
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that you're experiencing an issue with the buttons on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Stopped functioning within a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely one (1) month in and the controller's trigger stopped working. Entirely disapppointed. This is supposed to be a brand new working controller?
No, I would not recommend this to a friendAll xbox remotes break easily
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 wks it's broke the whole joy stick was loose my son was so upset he is 9 so he doesn't play much I don't know why these remotes are made so cheap
No, I would not recommend this to a friendStopped working after 26 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This quite working after 26 days, I didnt get the insurance on the item. The store will only replace within 15 days after that you have to send back to microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Sport Red Xbox wireless controller. If you haven't already contacted Xbox Support for assistance, we urge you to reach out to them here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
open box excellent, not really
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this and the joystick does not reference 0 point, meaning it drifts at rest, i was unfortunately side tracked and unable to return in time.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the thumbstick on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you were unable to exchange it during the return period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox control
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it lasted. The grips and feel are amazing. But stopped working right after the warranty expired.
No, I would not recommend this to a friendDont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my son a new controller. Got it home it would not link to xbox. Took back to store to find out they sold me a used remote. They wouldn't fix it. Last trip to bestbuy.
No, I would not recommend this to a friendIgnore this because I got a bad one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I got a defective one, so ignore this for the most part. The right bumper doesn't work so I'll be exchanging this when I get a minute.
No, I would not recommend this to a friendTrash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk why but my controller just stopped letting talk in party chat for no reason and I hadn't dropped this controller or anything to mess It up
No, I would not recommend this to a friendXbox remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage I bought this remote to replace one that lasted over a year and this one lasted 2 weeks, cheap Xbox knock offs in OEM boxes..
No, I would not recommend this to a friendHorrible Don’t buy !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed. It bought it towards the end of May and it stopped working a month and a half later. Don’t recommend it ! Save your money!
No, I would not recommend this to a friendAnother one bites the dust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again, these are disposable peripherals. The thumb sticks go bad in 3 months, buttons start to stick, and they go up in price right when you need one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there are issues with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio jack has failed already. Back to using older controller with drift. These controllers should be better quality for the price.
No, I would not recommend this to a friend