Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Do not purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote only lasted me less then 2 months then buttons starting to fail, had to exchange for different one.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great, had a Bluetooth signal, however, "A" button want working out of the box. Not good for a $60 product.
No, I would not recommend this to a friendNot durable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller breaks too easily. It is almost as if it came out of the box broken.
No, I would not recommend this to a friendLuck of the draw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons stick and sometimes don’t respond when I push them even though it’s supposed to me a new controller
I would recommend this to a friendNot happy with this buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller broken not happy. Will not buy this product again at best buy. Next time im goi g to shop at walmart.
No, I would not recommend this to a friendController was broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work at all. The controller just shuts off as soon as you turn it on. Tried multiple batteries.
No, I would not recommend this to a friendBroke less than a month later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right bumper gave out. Sucks that I have to buy controls every other month because of lifespan of these things.
No, I would not recommend this to a friendNot as good as other controllers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One joystick broke in 3 weeks. I own the PS4 and the XBOX one X and I had never had a joystick break on me.
No, I would not recommend this to a friendwas broke within a month
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller was broke within a month no misuse of the controller. Two week return policy is not nearly enough time
No, I would not recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Began to apart just shy of one year.maybe just faulty product. Microsoft wouldn’t warranty
No, I would not recommend this to a friendThumb button keeps breaking!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased several of these controls & every one keeps breaking at the thumb button!! Good thing we purchased the Best Buy warranty!
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy the controller broke by falling of the dresser I feel the quality of this is cheap.
No, I would not recommend this to a friendXbox controller poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke in less than 2 weeks. Quality is horrible on XBOX controllers, I don’t know why is has gone down so much
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've run into an issue with your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Joysticks are fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joysticks are fragile and break within days. I have gone thru far too many controllers and Microsoft should consider a redesign.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that your new Xbox wireless controller hasn't lived up to expectations. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kids straight outta the box didn't work at all so disappointing for me and my family not cool at all
No, I would not recommend this to a friend3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller only lasted 3 months.. definitely not worth the 70.00 I spent on it. Do not recommend
No, I would not recommend this to a friendLemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this on 10/6/20 ,not even a month after purchasing because port for headset stopped working.
No, I would not recommend this to a friendHalf works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Often times during the middle of the game, the controller cuts off/doesn’t work until i turn it on and off manually.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Night Ops Camo Xbox wireless controller. Random disconnects can occur for multiple reasons including low battery and competing wireless devices. To help troubleshoot the issue, we recommend reaching out to Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped reading mic in less than 2 months.. paid extra for a better controller and it was not worth it..
No, I would not recommend this to a friendBad batch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to return this controller twice. One for not staying synced and the next time for the menu button not working.
No, I would not recommend this to a friend