Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Quality
Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller love the color would recommend for sure
I would recommend this to a friend Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It crapped out after a month of use, needing to be traded in with the protection plan
No, I would not recommend this to a friendInterferes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it's the controller or GA sports, however there's a delay when multiplayer is being played
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry that you're experiencing an issue with your Xbox wireless controller. To help troubleshoot the problem, please reach out to Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Cheap garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it for a month and the speaker plug in has already broke. Thanks Microsoft
No, I would not recommend this to a friendStopped working after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son and he was very disappointed when it stopped working after one month.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This restocked controller did not work at all. I am surprised Best Buy would put this back on the shelf for sale.
No, I would not recommend this to a friendStopped working and expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Very disappointed. I spent $70 for this controller.
No, I would not recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay connected to xbox and was not given a full 30 days to return. Garbage.
No, I would not recommend this to a friendtrash!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 2 weeks took it back got a new one never again getting a standard color one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox wireless controller. If a problem comes up with its replacement, we recommend contacting Xbox Support for assistance under its manufacturer's warranty from Microsoft. Xbox Support can be reached here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Button malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A week after I bought this it began having a button malfunction and ultimately stopped working.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the buttons on your new red Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Only lasted a week
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only lasted about a week then started to drift,. Took it back for a full refund.
No, I would not recommend this to a friendDon't buy open boxes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy- stopped working after 4 months and only a hand full of times used.
No, I would not recommend this to a friendNever got my controller...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On track not doing a good job it says it's delivered at my front door ... Nothing there
No, I would not recommend this to a friendWill break down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes bad within a year, you can count on it turning out that way
No, I would not recommend this to a friendNot good quality Microsoft
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been just a few months and already stopped working. Not good for the price.
No, I would not recommend this to a friendController Stick Drift Twice on New Controllers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second brand new controller. Both right sticks had controller drift. Never again.
No, I would not recommend this to a friendGot a defect and can’t return it now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control broke after a week. Left toggle stick moves by itself. Waste of time
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left joystick clicked and stuck constantly , now won’t even turn on just past return period .
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Only worked for a day.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a day then it started to drift took it back for a full refund.....
No, I would not recommend this to a friendIt was a gift. I don’t have it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a birthday gift. It would be nice to have option for gift giving.
I would recommend this to a friend