Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Wish I bought a ps4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PS4 is so much better,not enjoying xboxat all, not good
I would recommend this to a friendBroke by itself
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it less than a year ago and it won’t turn on
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your gray and blue Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
with problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item have any problem, because no start the game
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing an issue with your new Xbox Wireless Controller. We recommend that you reach out to Xbox Support to help troubleshoot the problem here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought we fixed this issue 1-2 years ago. I did not buy this item.
No, I would not recommend this to a friendBroke in a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was open box buy and it stopped working properly
No, I would not recommend this to a friendcheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cheap controllers on number 4. buttons cheap battery life level
No, I would not recommend this to a friendBroke 2 weeks after I bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote control broke 2 weeks after I bought it!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've had an issue with your new Xbox wireless controller. Since it sounds like it's still under manufacturer warranty, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Need a sport one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep replacing remotes bc they break way too easily
I would recommend this to a friendLeft stick issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Played controller for a week, left stick barely works
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're having issues with your new Xbox Wireless Controller. If it's still within Best Buy's return period, then please consider exchanging it with them. Otherwise, every controller comes with a 90-day limited warranty -- please reach out to Xbox Support for assistance with repair or replacement here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Ease of use
Simply gets the job done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming! Even great for the simplicity of managing an xbox and the other programs on it such as navigating streaming shows
I would recommend this to a friend poor connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller has issue staying connected to my profile
No, I would not recommend this to a friendHorrid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't connect wirelessly I really am disappointed
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange it because it was broken. very annoying
No, I would not recommend this to a friendDoesnt work w/Xbox 360 :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work with Xbox 360. It should say that.
No, I would not recommend this to a friendNot very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as well as it should work for what it is
No, I would not recommend this to a friendNot great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a week...................
No, I would not recommend this to a friend- Pros mentioned:Quality
Great Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the price. Worked perfectly and lasted well over a year!
I would recommend this to a friend - Pros mentioned:Color
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our son wanted this for PC Gaming and he loves it. He also uses it for his XBOX One, but the main reason was to play games on his desktop. Like the color, the controller feels good in the hand. Would buy again.
I would recommend this to a friend - Pros mentioned:Quality
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller still going as brand new thank you
I would recommend this to a friend - Pros mentioned:Quality
Xbox controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would totally recommend product nothing beats a brand new controller
I would recommend this to a friend