Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Piece of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for about a week then started glitching. Finally gave up and tried to return it. Found out there is a 15 day return policy and this is the 16th day. So I'm out of luck. If you buy this crappy controller pay attention to the return date and keep the box.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your new gray and blue Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
dont buy ..it get the new one better!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this controller is old dont waste your money the new one is better to play halo more responsive little better ;) best buy the old controller should be 50 doller fix your price u guys are fire;)
No, I would not recommend this to a friendNever again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and it lasted me 2 days. The left joystick gave out. Went back and got another one. It lasted one day. I returned it and got a back one. Lets see how long the black lasts....
No, I would not recommend this to a friendBluetooth does not work on M$ Ann. Update
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if you have updated to the newest Win 10 build (Anniversary Update). It broke the connection API and you will have to wait until M$ issues a patch-assuming they issue one.
No, I would not recommend this to a friendWorked less than a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son for Christmas. It worked for less than a month before a button on it quit working. Definitely not happy with this purchase.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there's an issue with your son's new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Two dead controllers now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've now had two of these with the same issue - random disconnects. The controller that came with the system is the only one that continues to work.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're having connection issues with your Xbox Wireless Controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. To help troubleshoot the issue, go to Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Analog stick failed within three weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy will only warranty these for two weeks! That tells you how well they will hold up. Not as bad as elite controller though.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there's an issue with one of the thumbsticks on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Garbabge 3.5mm jack stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3.5mm jack stopped working in just a few days. Will return this weekend.
No, I would not recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects constantly. Not on just one xbox either.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing an issue with disconnects on your new Xbox wireless controller. Random disconnects may occur for multiple reasons including low battery and competing wireless devices. We recommend reaching out to Xbox Support to help troubleshoot the problem here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care