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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 35,609 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is well designed and feels great to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks awesome. Nice grip. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great Xbox one Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice texture not slick and classic color, works great no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    I love my new Xbox controller, the grip is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grip on this Xbox controller. The colors are pretty cool too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying the comfortable grip and cool color design of your new Phantom Black Xbox wireless controller! We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the turquoise one and it’s so cute. It’s an overall good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a 2nd controller and this was the best value for a wireless controller. It is more comfortable in the hand than Xbox 360 models, a definite improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Excellent controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color & it’s an easy to use controller. It’s a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color combo on this controller. Nice grip as well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Grip is awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip is amazing and the color is the best color combo I’ve seen

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Xbox controller beautiful color and design

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very nice color and work perfectly I would get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on my Son’s wish list for Santa. I read the reviews before I bought it and they were all great! Hope that he likes it when he opens it Christmas morning

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nephew Loves It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red Color, operates like a normal Xbox controller. Good battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your nephew is loving his new red Xbox wireless controller. We're glad that he's enjoying its cool color and long battery life, and we hope he continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design, Quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my son, He likes it. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Microsoft wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft controller that’s all that I have ever used on my Xbox one and I decided to get a nice color this time instead of black and I really like it A controller was accidentally broken by someone using it and I brought it into Best Buy and was able to get a brand new replacement no questions asked because I have the two year warranty which I suggest for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old controller was drifting on the sticks. New one works . Simple.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Xbox controller colors look great, have it hooked to my pc with the Xbox wireless adapter and it works seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my granddaughter for Christmas and she loves it. Needed an additional controller for her Xbox and it works wonderfully...as it should!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feel of this controller. Would definitely purchase again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great that you're loving the color and feel of your new red Xbox Wireless Controller! We're glad that it was a solid purchase, and that you'd get another one.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller can't ever go wrong with Microsoft controllers and the blue looks amazing

    I would recommend this to a friend