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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get the Red one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Spider-Man cover on my Xbox which is red so I needed the red controller to go along with my white one. Caught it on sale at Best Buy for $44 dollars and the rest is history. Yeah, I bought this one for the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs quite nicely with the Xbox One S. Really like this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course since this is a brand new controller it works perfectly! You can go wrong with it since it was on sale on black Friday. Like all electronics I would still get the geek squad protection plan. If its broken they will fix it or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son says works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems . Quick ship. They said it would be 10 days. Arrive in 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for black Friday and very happy with purchase, great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definably purchase another one. Very happy with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller could beat the price for a Black Friday deal

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Original MS Greatness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Xbox controller for my Win 10 PC. Using it connected via wire and so far so good. Coloring is nice. Quality of the product is excellent. Very happy and as expected it works perfectly with the PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how well your new gray/blue Xbox wireless controller is working with your Windows 10 PC. If you'd like to try connecting it wirelessly, it's easy to do via Bluetooth. For more information, go here: https://aka.ms/AA4w9l7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the PS4 controllers- very comfortable and battery life is excellent. They take a few hours to charge when dead but last for weeks in my house (we play a few hours 1-2 days a week).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels comfortable in hand, and the texture is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the Xbox 1s I bought for my son and works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the original!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, works just like the one that came with my XBOX One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, connects well and works as needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing the Witcher and this new controller does the trick. No bells and whistles other than a solid wireless controller. I also got this on sale, always check the online price at Bestbuy.com.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same controller - just red & easier to find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Microsoft quality product, its just red. The old one finally wore out after years of use. The red one was on sale, so purhased it instead of the traditional black. The color is the only difference. My son likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Nice Controller, Very Comfortable In Hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual this is only a simple controller, I didn't have any problem with this, I personally own about 5 of these for my nephews who loves playing lego games, they had a blast using these controllers, anyway I would recommend mostly for when it's on sale mainly because itsa bit pricey, good controller tho.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He lived the new design and color. He was expecting just a plain black one. The special edition was a surprise! The Bluetooth feature was just what he needed and can play on different devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Phantom Black Xbox wireless controller sounds like an amazing gift for your son. We're glad that he's enjoying its cool color and design, too. And thank you for pointing out that it's compatible wirelessly with Windows 10 devices that support Bluetooth. We hope he has a lot of fun with his controller!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    New to Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two kids so this was a must have. The controller works great. We’re new to gaming so I assume there are different ones on the market but this one worked well, and it’s durable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome looking Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first seen this grey/blue Xbox controller on the Microsoft site I was not all that impressed,but actually seeing the controller in person changed my mind,it is probably one of the best looking Xbox controllers yet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Leon,

      Seeing is believing! We're glad that you had the opportunity to check out the Grey & Blue Xbox Wireless Controller in person and are impressed by it. It's great to hear that you think it's one of the best-looking Xbox controllers yet.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. It seems it should last for a long time, except the white color which gets dirty very quickly.We like very much that it does not have built-in battery, like in some of our earlier controllers - easier to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! Great feel ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME, makes my previous controller second string ..

    I would recommend this to a friend