Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black.
  • Angle. Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black.
  • Left. Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black.
  • Back. Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black.
  • Alt View 11. Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black.
  • Alt View 12. Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black.
  • Microsoft Wireless Controller for Xbox One and Windows 10 Features video 1 minutes 03 seconds

Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black

SKU:
5621843
Highly rated by customers for:
See price in cart

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 35,609 reviews
  • Pros mentioned:
    Ease of use

    Xbox One Wireless Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller as a Christmas gift last year and it is still working flawlessly. It was on sale was was a great value and a definite must add to the new Xbox one system which only comes with 1 controller.

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green

    I would recommend this to a friend

  • Works great with iOS 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a Xbox One; I use it with my iPhone and iPad for racing games. It feels great and works flawlessly. Great price, especially when on sale.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing that your Xbox wireless controller has been a great option for gaming on iOS devices. We're glad that it's working flawlessly for you, and we hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Great durable controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over two years of heavy FIFA use and still going strong. I don’t know what it is about the controllers with the grip on the back but they seem to be much more durable for some reason.

    This review is from Microsoft - Xbox Wireless Controller - Combat Tech Special Edition

    I would recommend this to a friend

  • Great remote feel good in my hands.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, feels good in my hands, and love the color. I feel the response on the remote is amazing. For example my old remote when I turned it on took awhile to connect to my console but this one connects right away.

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Xbox Wireless Controller is a comfortable fit for your hands and connects quickly. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Typical good Xbox quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller so you know you’re getting a good build quality. Love the color, just wish it the green extended to the back like their similar grey and blue controller.

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green

    I would recommend this to a friend

  • As Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, nothing fancy about a controller but kids love it.

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    I recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works with my gaming laptop. The controller feels good in my hands. It's very sturdy with an awesome grip feeling. It is esay to connect with bluetooth and cable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Easy to handle. Love the white color.

    This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom White Special Edition

    I would recommend this to a friend

  • Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during a Black Friday sale and it was well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    best controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is rough on controllers! This one is a champ though! I normally end up buying him 4-6 remotes a year. Since buying him this one I havent had to buy another. If it ever does break, I am buying another!

    This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom Black Special Edition

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jennifer,

      Thank you for sharing how well your son's new Xbox wireless controller is holding up. We're glad that he's enjoying it, and we hope he gets a lot of use out his Phantom Black Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was easy, delivery was quick..great price for bundle deal

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great For Extra Players

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew and he is a hit with his friends. They all play group video games and enjoy time together as kids. They all love the colors and say they work great.

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White

    I would recommend this to a friend

  • Great 2nd Controller for my Kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched so that I didn’t have to travel to another store.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and performs perfect. Have no complaints.

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Wish they were cheaper but that’s xbox for ya

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this and uses it all the time with his video games

    This review is from Microsoft - XBOX Wireless Controller - Volcano Shadow Special Edition

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the fact that its not recargeable its a great controller

    I would recommend this to a friend

  • Great package deal with new console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with a XBox 1S so it was a great deal overall

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White

    I would recommend this to a friend

  • Works as expected...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a controller. No issues, works as expected, easy to pair...

    I would recommend this to a friend

  • great for 2nd son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to purchase extra controller for xbox one s, for second son

    This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White

    I would recommend this to a friend
Page 287, Showing 5,721-5,740 of 35,609 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.