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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In these trying times, it is nice to have the reliability of a company to send out what’s needed to keep gamers gaming. A wonderful color scheme for a wonderful controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Box controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an Xbox controller so bought this one. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our system. Works perfect and connects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote control for my boyfriend since his old one had broken down. He absolutely loves it. He said he was in need of a new control and this is just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Witeless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works very well. No lag, very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price of $39. It syncs to the console easy

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, I was even able to order a custom shell and change them out as I please. This controller has lasted longer than all the others I've had previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller. Can't beat Xbox one its the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own an Xbox One this item is an absolute must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Item worked perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the quality of the controller. My son was pleased to have this item to play his new games online. Service was also quick as we used the curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought black to give each a different color. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    take control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes the gaming all that much better to have two players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as it's suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its suppose to. Connects fine no issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these with our PC’s and they are very responsive. We use them a lot so we always buy the Best Buy warranty plans on them though.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with my controller. The durability is strong as it has remained in perfect condition after drops and falls onto hard floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming system for my daughter & she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you play games with someone who’s has a bad controller? Well do I have a solution for you. Look no further this phantom white Xbox one controller will have them back in the game in no time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending the Phantom White Xbox wireless controller for anyone who needs a new controller. We're glad that it's been a great gift for you, and we hope you continue having a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with bundled purchase. Great second controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool Color Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite controllers I have ever bought, the color is really cool and I’m glad I purchased it from Best Buy because the curbside pick up process is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A responsive controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming on my laptop. The blue tooth connection was easy to establish and works well in Windows 10. You won't be disappointed with this controller used wired or wirelessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your great experience with your gray and green Xbox wireless controller. We're glad that it's offered an easy, responsive way to game on your Windows 10 PC, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft