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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Happy boy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son at Christmas and he loves it! No problem easy to use as well as durable from a sassy 2 year old who thinks everything is hers!l lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing Red Dead Redemption 2 with keyboard and mouse, I realized I needed to upgrade to a game controller. And since we have an Xbox in the house, which has only 1 controller that my daughter uses, I got my own controller, and picked up the rechargeable batteries and charger as well. The only problem was getting the PC to pair with the controller, I kept looking for it where Windows said I should see and Xbox controller, but I found that for whatever reason my machine was listing it in a different menu. Once I found it, paring was easy, and this was certainly not the fault of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for free because I bought my Xbox one s over Black Friday weekend and it was a sale. The color of the controller is very cool and stands out. It was a great add on to an already great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good looking controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very unique color tone for the controller and i absolutely love it. Other than the color I dont expect anything different to any other xbox one controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get my Windows and Android devices connected, including my Xbox controllers. we're using this with our VR lab, highly recommended, must have accessory for computer/smartdevice connectivity to your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very Cool Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular blue controller and found this Ocean Blue one. The color on this one is very stunning. I needed a different look and a way to identify my controller. Definitely a good buy for this need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for a better controller. Great range and works wells even sitting from the console. Haven’t had any issues with it. Highly recommended and at a great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ralph,

      We're delighted that you're recommending this Xbox wireless controller. It's great to hear that it's working well for you (and with long range, too!). We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Xbox Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller because the D-Pad on my Special Edition Forza 6 controller was starting to glitch. This new controller is the same shape and layout, but it has a little better feel to it. I'm not sure if Microsoft redesigned it a little to correspond to my actions or not, but everything feels fresher and I feel I have better controller over my in-game actions while playing. The controller still goes through batteries fairly quickly, so I'd recommend getting a rechargeable battery pack to use with this as well....I still need to get one myself! Great controller. Feels comfortable in my hands and very responsive as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox wireless controller is a comfortable and responsive fit for you. We agree, investing in a rechargeable battery pack is an excellent suggestion for frequent gamers. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for my 9 yer old son who is an avid gamer. It is very sturdy, has long battery life, and we can even use it for with our TV apps.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. I bought for my son. He is very satisfied with it. He likes it better than the controller he previously had. Great style and color.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Textured Triggers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers have a webbing-style molding and are excellent to hold. Great for games with lots of trigger action. Cool design, a few of the colors are glossy/reflective.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how comfortable and cool-looking your new Night Ops Camo Xbox wireless controller is. We're glad that you're getting a lot of use out of it, and we hope you continue to have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Asome controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great erognomics and my son loves the coloring. Batteries also last a decent time before replacement! This time I footed the waranty bill for just 9.99 as the unit was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color choices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love these controller and the color combos they have are great. I got this color for my son once it was his birthday and favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Gold Standard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should! Dint have anything bad to say about it. Works well and is built well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family uses controllers hard. I actually can't believe how long these kind last after the abuse we give them. This particular one has a great grip/feel to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great responsive controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have bought this sooner! This controller works night and day different from my older controller. Absolutely perfect, stylish, and a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Stellar Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the two-tone color! Prefer it over the sleek OEM black one. The matte is a nice finish that feels good. No issues with this controller and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for PC Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Xbox controller for use with my PC... Pretty sweet how easily it paired with my computer (running Windows 10 Anniversay Edition). All the game keys map nicely without having to custom configure.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the controller for my son. It's his favorite controller for playing Fortnite. Just like many of Microsoft products, it works great and very durable for long hours of play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Phantom Black Xbox wireless controller sounds like an awesome gift for your son! We're glad to hear that it's his favorite for playing Fortnite, and we hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Another great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has done it again another cool looking controller holding to it's tried and true design. I am noticing a trend that quality isn't as great as it should be so definitely get the service plan, you will be happy you did down the road. That being said these name brand are still worth the money over the off brands.

    I would recommend this to a friend