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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great controller for people on a bit of a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my sister who just got into gaming, amd she's said she loves the way it feels, amd has had no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my controller so I picked this one up from best buy. The battery life is great, it works as advertised. Works with regular headphones. Bluetooth capable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its the Microsoft controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for the Xbox One X. Its black and matches the included controller with the console. It works and was easy to set up and pair with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Super purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. it will little more responsive than the one got with xbox. this has nice little grip which helps while playing

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color scheme on this controller. I highly recommend picking up any Xbox controller since they can be used on pc and are a great feel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      Thank you for highly recommending Xbox wireless controllers from Microsoft! We're glad that you're enjoying its unique gray and blue color combination and great feel. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best one I’ve had to date. It feels great playing and doesn’t get weirdly greasy like the old ones might. Def a great buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bill,

      It's awesome to hear that your new Phantom Black Xbox wireless controller was a great buy for you. We're glad that it's a comfortable fit for playing games, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best Controller Ever Made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparatively the Xbox controller is the most comfortable and lasts the longest; PlayStation will begin to stick after 2yrs of constant use (kid-tested).

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Pretty Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue is my favorite color so replacing my old controller with this one was a no-brainer. The only thing this controller doesn't have over the Tech line of controllers is the rubber gripping on the back which help a lot when you're playing for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice purchase - cool design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and nice red color! No issues with the controller at all so far and don't really expect any. Solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bouught it white nevertheless I have black xbox but wanted to change the traditional black color of my old controller. At the end I think I like it more black. Looks better.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    It’s a controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the cheap ones but I think it’s a ripoff for how much controllers are still being sold for. The elite controller should be 60 bucks and this one should be 20. The quality of an elite controller is great When it comes to comfort and smoothness. However I’ve Had 2 break and for $150 that’s not okay for normal usage. If I threw it at my ex wife that would be a different story but I didn’t. The buttons just got stuck one day. So in summary this is a good controller thats not as good as the elite; both are very overpriced when considering everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend was so excited to not have a cord for a remote. Batteries last a decent amount of time too so that’s a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Take my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color (my favorite) and goes great when playing Minecraft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creepy Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew is a big Minecraft fan and was super happy when we gave him this controller for his birthday! It definitely is the perfect controller for a Minecraft fan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great gift for your nephew on his birthday! We're glad that he's enjoying it and hope he gets lots of gaming goodness from his new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    This is the upgraded controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter, with better grip, and Bluetooth support for connection to laptops. You don't need to power it with batteries if it's connected via USB for Xbox streaming on Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Feels better than the original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a broken controller. This controller feels better as far as durability. It is the same feel as far as size and button location.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go through a lot of controllers but this seems to be the best one that i have purchased. On top of the controller, i purchased the Geek Squad protection for the oops in life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller during a sale. Works well with PC. If you are using a wire to connect to PC, make sure the cable is able to transfer data.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my kid's xbox, and this one was on sale. Works great, love the color. First time owning an xbox, so I do not have anything to compare it to really.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons bday. He loves it. Mica and grippy but comfortable in your hand. I will be buying one for myself for my bday!

    I would recommend this to a friend