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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying my tech from best buy and their replacement plans. The Microsoft produced xbox one controllers are the best except no 3rd party option. But in a house of kids, controllers often go bad, that's why the geek squad replacement plan is so great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the color is really cool! Works out well when my daughter takes it to a friends b/c it's easy to know which is hers as not many people have this color.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always great product get a lot of use out of them always get the warranty cause from use it goes out but worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I have tried in my life. It feels so much better and faster. Microsoft did a very good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what was expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is just like what comes with the original game unit. Works well and have had no issues connecting to the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    My 12 year old has enjoyed this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and we haven't had any issues with this controller. It gets alot of use lol.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very brutal on his controllers and these controllers are strong and last longer than the brands from other vendors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I’ll take it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. I like the gloss of the colored remotes but this one shines too. I say that because it makes it easier to find in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Learning and loving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to the XBox system and controller so I have to say I find it easy to pair and use. For some reason I thought it would be more difficult. Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a xbox one controller nothing more to say about that. The color is beautiful love the details. I wish playstation would make some nice color controllers

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. But it costs more than the black controller simply because it is white. So unless you have extra cash to burn, just stick with the black one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy game play

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great more than what I wanted to spend on a controller. Other than the price this controller rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels good. Plus, it has a 3.5 mm head phone jack. I have a turtle beach set from xbox 360 I am going to try, hopefully I can use it again with this new port.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    What a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony may be ahead in the console battles but they have yet to make a controller like Microsoft's. It feels great and is very responsive. Best controller I've ever used

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Sleek look - great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much the standard Xbox One controller that we all know and love with a sharp gradient magenta hue and a slightly textured grip on the back of the handles.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a spare controller so that my daughter and I could play Lego Marvel 2. She picked the color, but overall I'm happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the Xbox one s wireless controller and love the feel....not big and bulky but certainly not too small either. It does use batteries pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something new, something different! My son uses this controller and loves the color. He also said it is crisp in action. I was happy the color didn't make it more costly.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Gorgeous color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own a few controllers this one is by far the best because of the firm grip unlike the regular xbox controller that feel slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after trying a cheaper knockoff Xbox controller. Don’t do it as the difference is huge. Excellent Xbox controller with a cool look.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're satisfied with the look and performance of your new Phantom Black Xbox Wireless Controller. We agree, the color scheme is pretty cool! Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft