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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 35,609 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used warranty to replace previous controller that broke. Works fine. Also since the new ones have the standard headset port, most headsets work even the PS4s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one to use with Apple Arcade. It links well with my Apple TV and expands what I can do with my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to use with PC games and so far it works great very compatible with Win10 and other BT devices

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Would definitely purchase again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister and she absolutely loves this controller!! The red color was perfect and it’s not heavy either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jessi,

      A Sport Red Xbox wireless controller sounds like a wonderful gift for your sister! We're glad that she's loving its bright red hue and comfortable design, too. Thank you for sharing your experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an extra controller for my Windows 10 laptop so I can play xbox games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Unique design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The design is very cool in that the top part is clear and you can see the inside of the unit. Pretty cool!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're loving the unique design of your new Phantom White Xbox wireless controller. We're glad to hear that you're a fan, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works very well so far, and has great grip, but I’ve only have had it for a month. So I guess we will see if it lasts.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your Sport Red Xbox wireless controller is working well for you. We're confident that you'll continue to enjoy it, but if you do experience an issue please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Always recommend buying original

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, nice color and with nice features, always recommend buying original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color contrast on it it's got such a great smoothness and reliability factor to it I would definitely recommend buying it it's a great buy hollaaa lol

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and the color is awesome. Just wish they would make it usb type c like the Elite series 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away to see how low the price was the xbox one controllers. Needed one and found one that was black and teal. Thank you best buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luigi,

      It's great to hear that you found a great deal on your new Xbox Wireless Controller. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller, Awesome Color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox controller with an awesome color scheme to it, has not disappointed and there is a nice little rugged pattern behind the controller when you grab it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect and still ticking!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller takes extreme abuse and now with a universal charging cord no need to pay that high price for replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the great staff and knowledgeable help we recieved a great product. Won't ever need batteries again.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Perfectly fine controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfectly fine controller. I like the blue color. It does everything it should. I am just a little spoiled by the feel of the rubberized grip on the Lunar White controller I bought last year. I feel bad giving it just four stars, but I just prefer the other one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little pricey for what it is, but it’s fairly rugged and will work for years.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love the new design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new textured grip and matte finish. This is an excellent controller. Bluetooth works great as I paired to my pc to game on steam. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Its an Xbox controller, not much more to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Which isn't a bad thing. Solid controller, quality build. I was excited about the rubberized grips it mentions, and they do work, but I'll admit that if I'd known what they would feel like I would've tried to find a normal one. The feel is just a bit strange to me.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Early Christmas gifts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. No problems with it at all. Will keep coming back to these controllers as long as they make them this way.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful color on this controller i got to use this with my surface it blends well with my Burgandy keyboard and mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying the beautiful color of your new red Xbox wireless controller. Thank you for letting us know how well it pairs with your Surface setup, and we hope you get a lot of use out of your Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft