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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great wireless game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this wireless controller to a computer based game. It was a breeze to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the controller .like the white color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive loved the white and there are a couple of colors that I like all so my son uses it in his older xbox

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best controller around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller around. Microsoft makes it excellent controllers. Love getting them in different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good ole regular controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the regular controller that we've went through several of over the years. It's been dropped many times but keeps working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool design and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play a whole lot of Xbox, but when I do this is the controller I use. It looks good, feels good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers for the win

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox controller is great. Has held up well over time and I love the feel in hand while gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are loving the Xbox Series X/S Controller! We hope you continue to enjoy the durability and overall feel. Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to. I had to buy a new controller after my old one broke and so far no issues with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy going to Best Buy because unlike other companies everywhere I go they seem to always keep everything in stock. At least with the type of products I buy anyway. One of the things that attracts me the most to shopping at Best Buy is their geek squad service and warranty's. anytime I've needed them the service is always fast accurate and friendly unlike others Roma es I've shopped. Walmart literally lost my info on a warranty online and all and since then I've always gone to Best Buyz although I wish one would open closer to me lol

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BBY BLUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy blue looks awesome! Only at Best Buy too. I love the combo and goes well with my other remotes. I recommend this color

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love the bright blue color of your new Xbox Wireless Controller! We think it looks awesome, too. Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Standard controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gift. Looking forward to adding it to the the new Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this controller and I was pleasantly surprised to find out that the back of the controller has grips on them

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my son an X-Box One S for Christmas but needed an extra controller for his sibling to play with him. He loves his Best Buy exclusive blue!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I saw it, I had to get it! It's very comfortable to use and the colors are amazing on this one, def worth getting!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robin,

      It's great to hear that your new Sport Red Xbox wireless controller was definitely worth getting! We're glad that you're enjoying its comfortable fit and bright red hue. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Microsoft-Wireless Controller Xbox one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really a good controller.it worth the money.i will recommend it to a friend.i will buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue yes.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought it for the color. It works good but all controller can't handle the constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller developed the drifting problem so bought this one to replace it. It's newer than mine because it has the 3mm headphone jack on the bottom but I found that didn't matter to me since it's still easier using the headset adapter as that allowed me to easily control the volume. Without the adapter I just couldn't figure it out, which is annoying during middle of a game. So don't throw away your headset adapter if you had one! I love the bluetooth function!! I easily connect it to my xbox or my windows 10 when needed and plays flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ABXY buttons hard to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much your standard xbox one controller. It has the earphone jack which is nice. I don't like that it costs more just because it's blue. Really Microsoft? paint it blue instead of white and it costs more? But I got suckered in and bought it anyway. The real downside is that the A, B, X and Y buttons are REALLY hard to read. The picture shows them clear as day but in reality, if you don't have light shining on them at the right angle, they look just like black buttons. So for someone who knows which button is which by muscle memory, this is not an issue. But for those of us who have to look down from time to time to remember, it kind of sucks. Other than that, the controller is sturdy, responsive and has a nice feel. Again, same thing that comes with the xbox one s, but just blue (and with bad buttons). Would only recommend because I like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, i highly recommend the insignia rechargeable battery or the microsoft one. it will save you money on AA batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      While the Blue Xbox Wireless Controller comes with two AA batteries, we think it's a great suggestion to invest in a rechargeable battery pack if you're a frequent gamer. Like you, we recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Of course 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean can you really give it anything else? It works and I can play my x box one s with ease and a friend with this additional controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox’s controller. They handle much butter than ps4’s controllers. The added colors give me a little more ooooooh to my gaming.

    I would recommend this to a friend