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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 35,609 reviews
  • Rated 5 out of 5 stars

    It has Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and a balanced feel. It has a 3mm jack for standard headsets so no adapter is needed oh and did I mention it's got Bluetooth?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Gets Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the extended wireless range to the improved bumpers, this new Xbox One standard controller makes an already great design, a pleasure to play on. The Elite controller is quite easily the best controller I've held, but this falls in behind it. New subtle grip pattern and Bluetooth technology for easy pairing to play on your PC/Mac. No dongle needed anymore. Improved softer bumpers are less "clicky". Menu buttons extend more for easier presses, . Just an excellent gaming controller and nice improvement from older iterations.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works Well. Worth the money. You won’t regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great everyday controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve ever had! I’ve bought three and they come in multiple colors and designs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Raquell,

      It's great to hear that your new Xbox wireless controller is one of the best you've ever had. Thank you for being a loyal Xbox fan, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a second controller for xbox system. This controller was an exact match to the one that came with the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking controleer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the different looking controller to play on the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love the way this Xbox controller feels. It has a rubber part that just feels good to me while your holding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you need this, that’s why you’re reading this..,so just but it. Stay away from the wired controller. Buy this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One S controller is perfect for shooters. Also, this new generation controller does not require an adapter for newer headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great Red color buttons are very responsive and it has been a great replacement controller

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wireless controller for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my PC and works great. Fast and easy to hook up. Great price also. No need for a more expensive version.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this new controller. Great to have a second one now for him to be able to play with someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy another controller because my son took mine. Has now become my favorite controller and I bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Looks cool but feels cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a second controller to match my gaming laptop, I picked this one due to the gradient color effect. When I opened the box and held it for the first time, the plastic used to for the body of the controller felt light and cheap. It didnt feel like a normal Microsoft controller so I assume it has something to do with the materials needed to give the color effect they were going for. The body also creaked when gripping in my right palm which also drove me crazy. The controller was overall functional just as any official Xbox controller, however I wasn't happy with the feel and creaky-ness so I ended up taking it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Stand out from the crowd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A rich and vibrant color that stands out from the traditional Black with great functionality

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. The textured grip is comfortable and I like the Bluetooth so I can use it with my PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving your new Phantom Black Xbox wireless controller. Thank you for sharing that you're a fan of its comfortable textured grip and built-in Bluetooth support as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use controller for X-box. This was a replacement for one that broke in 1.5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was amazing. Good condition and works well. Easy to use for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as good as 1st one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 2nd controller. Works the same as one that came with console. No problems. Thanks for the AA batteries!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear there have been no problems with your new Xbox Wireless Controller! And you're welcome for the two AA batteries as well. If you are a frequent gamer, you may also want to consider investing in a rechargeable battery pack, such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not use this while eating cheezy snacks! Amazing controller other than that! Grip is amazing and is looks very clean.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Sport White Xbox Wireless Controller has a comfortable grip and looks good as well. We also don't recommend eating anything greasy or with small crumbs that can get into the creases of your controller -- not only can it gunk up your controller, but those cheesy snacks may turn your controller orange. And it's called Sport White, not Sport Orange.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft