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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 35,609 reviews
  • Rated 5 out of 5 stars

    Better than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son. He uses it more than the Halo controller that came with his One because he likes the velvety feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the xbox one I got my daughters for Christmas this year. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    One of the better controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One controller is one of the most comfortable controllers to hold. The bumpers are a little uncomfortable at times, but everything else is pleasing. The type of white they use on this controller is also aesthetically pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item due to my original remote breaking. This is a good back up and is working better than my original

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and unique controller! It really just functions as the basic controller but the color is gorgeous. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    cool color!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an extra controller and love the color! perfect for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a second controller for xbox system. This controller was an exact match to the one that came with the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller and love the color pattern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works like a charm and even is the updated kind where you do not need one of those wacky xbox adapters if you want to plug in normal IPHONE headphones. I haven't had problems with any of the buttons sticking or triggers being worn out and I play with this controller only and play at least 40 hours a week with it. The only downside is that between the A & B button on the controller two little cracks came between them like i had dropped it or something. It hasn't affected how the controller works at all but it just makes me think it was kinda cheaply made if it was my own thumb that did the damage. Its very possible it was from the non stop button smashing Elder scrolls online so who knows. If I were to buy another controller I would most likely just get another one of these just different color scheme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my brother. Works with all current Xbox One accessories. Can get a little dirty or grimy due to the white color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. The way it feels in your hand is amazing. A great controller!!! Nuff said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love the way this Xbox controller feels. It has a rubber part that just feels good to me while your holding it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two Controllers a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this second controller to facilitate multiplayer gaming. It works well from 20 feet away. Easy to use and fits your hands nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    No Fingerprints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a couple of weeks before leaving a post. The kids have been using it and my black and white controllers either get dirty or have finger prints. This is a good color to get if little kids will be using this controller

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Unbreakable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I play all the time. Even in his fits of rage it has maintained it's usage. Great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 2019 High end Windows 10 Gaming PC, Steam Games works fantastic mated right up no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. The textured grip is comfortable and I like the Bluetooth so I can use it with my PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving your new Phantom Black Xbox wireless controller. Thank you for sharing that you're a fan of its comfortable textured grip and built-in Bluetooth support as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller works as well as any other wireless controller. The only differentiator is the cool color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good purchase for grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grand kids love it an it’s red on of the kids favorite colors no more fighting over a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great wireless joystick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Cadillac of joysticks it is designed to feel nice in your hand and the buttons make sense.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great wireless joystick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Cadillac of joysticks it is designed to feel nice in your hand and the buttons make sense.

    I would recommend this to a friend