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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 35,609 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No explanation needed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for its intended purpose. Definitely an upgrade from my launch Xbox one controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and it works perfectly for with my children used for

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black controller is amazing. I prefer this color over the traditional white controller. Great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Looks cool but feels cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a second controller to match my gaming laptop, I picked this one due to the gradient color effect. When I opened the box and held it for the first time, the plastic used to for the body of the controller felt light and cheap. It didnt feel like a normal Microsoft controller so I assume it has something to do with the materials needed to give the color effect they were going for. The body also creaked when gripping in my right palm which also drove me crazy. The controller was overall functional just as any official Xbox controller, however I wasn't happy with the feel and creaky-ness so I ended up taking it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great for everyday usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kids and works fine. We are not gamers but it works fine for us and keeps the kids quiet (and happy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you need this, that’s why you’re reading this..,so just but it. Stay away from the wired controller. Buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice to have different color controllers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have different color controllers for our boys. BB Service was quick and easy as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well for us! We love playing multi-player games and wireless is definitely the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son since fornite is the big thing now a days he loved it plus it came with extra vbucks

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels great when ur playing no more sweaty hands the rubber on this controller !!! Feels great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking controleer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the different looking controller to play on the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves this controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this color scheme. The two-toned accent and all blue buttons made her happy. As with all products I've received via shipping from Best Buy, this product came packaged well to ensure it camein great shape. Zero dead zones on the thumbsticks and connected to the Xbox right away. I have had generic controllers that would lose connection before. Buy Microsoft's controllers for this reason.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share. We are happy to hear that your daughter loves the color of her new controller. We hope she has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better quality in the new controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very suspect in the quality in Microsoft's first run of XBOX One controllers. My 360 controllers went through quite a bit and not a one was ever damaged, whereas a simple drop cracked one of the controllers that came with my console. The new run of controllers has a noticeably better feel to the build quality. The addition of the 3.5mm jack is a welcome addition. Additionally, the new textured back makes the feel of the controller better all around. Lastly, the color on the controller is beautiful and quite stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Controler I have 3 Xbox ones in the house so having different color controllers helps keep them organized

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Replacement for older one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew controller broke and had to get a replacement, but he loves it and back to playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Always a great controller from MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. This replaced an old one he had which had a broken left trigger. Good value. Looks great than just plain black. Awesome controller for xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an xbox for 5 years and bought a new controller. Works like you would expect it to

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves this controller. He said that it is easier to grip than the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gorgeous Gamepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions great like all the Xbox One gamepads, but the color of this one is off the charts. The photos don't do it justice.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller personally feel this controller better than others I’ve owned before

    I would recommend this to a friend