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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 35,609 reviews
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, even if I could find it a few dollars cheaper someplace else I will still always buy it from Best buy. Always great customer service there and the products we purchase from there are always great quality. My son is a huge gamer so I play a lot of products from Best buy because I know when we purchase it from there it's going to be great quality and Best buy backs all their products

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Received on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller....love the color of the controller. Will order another one soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are loving the color of your new controller. Thank you for sharing your thoughts with us!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Purchased as a replacement for broken controller. Easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it for my gaming PC. best controller for games hands down. PC and console alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And one for more play....

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid - and if you have one, you have to have two for a friend to play - works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and feel for this new controller. Lover the light blue offset to the gray

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controller for my Wife

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my wife and she loves it. Two years later and it's still functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift for my nephew. He said he loved it and it was exactly what he wanted. That tells it’s a good product and it works as it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great without any issues, just wanted a new one as my 1st controller is quite old.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color, fits just right in hands and feels very comfortable. Great controller and even better with a cool blue color choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an update. Wasn't expecting much of a difference, but it is smooth and feels better when playing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox1 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works great and can't complain to much when it was free with the purchase of the Xbox one during black Friday sale.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love the BLUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that requires buying a warranty. Microsoft designed these all to well in the way of having to replace them often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller for Xbox One and Windows 10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller can make a wireless connection to an Xbox One X and can also make a wired USB connection to a Windows 10 Computer. (It shows up as a Bluetooth device on Windows 10, but can't be used to play games through Bluetooth; you have to use USB). Some games have different features when played on Windows 10 as opposed to the console; the games take advantage of both the keyboard and the controller when played on Windows 10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kirk,

      We're glad that you're enjoying your new Xbox wireless controller. Just to clarify, it's possible to play games using this controller while connected via Bluetooth to a Windows 10 PC. If you're having any difficulty, we recommend first making sure that the controller's firmware is updated. For more help in connecting and troubleshooting a Bluetooth connection to your controller, go here: https://beta.support.xbox.com/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Comfortable, responsive, power set up subpar to PS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have is the fact you need to keep changing batteries or purchase a rechargeable pack and wire separately. The redesign of the controller is top notch, somehow surpassed the usual gold standard PlayStation model.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox control over the PlayStation. Better grip of control and button layout.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the one that comes with the One S. Thought the white would make it hard to stay clean but so far no issues. The aftermarket chargers and batteries are all black but it goes well with the other black accents on the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson and he said that it works really good and especially since it is wireless and the thumb knobs r great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did it again. These controllers are very well built and charge quickly! My son loves it being cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love the BT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller seems to be a better quality than the old ones. Plus, having the bluetooth means I can use this with my PC too!

    I would recommend this to a friend