Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as every other standard xbox controller. Different colors is pretty neat other than that basic controller

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color white and the grip texture on both hadles make it less slippery when playing for a couple hours. Its a good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son love the black one, he say it look cool and stronger than other color.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Xbox purchase ever I’ve moved on to PlayStation but the controller was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control to play with friends, but there is not a lot of games for the Xbox one to be played on the same xbox which is lame.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool contoller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color! Easily can play from anywhere in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after my 3 year old broke one of my other ones. Works great, well built. No issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new gray and blue Xbox wireless controller is working well for you. We hope it stands up to your three-year-old and that you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son and he uses it all the time. It is wireless and just needs batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice looking controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking controller, works as functionally as any other controller, however, the X button has stuck when I pressed it since the day I bought it.. too lazy to take it back to Best Buy. Oh well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey William,

      We're glad that you're enjoying your new Gray and Blue Xbox wireless controller, but sorry to hear that you're experiencing an issue with the X button on it. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Customer Care for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool off white

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cool off white Xbox one controller is exactly as pictured. Perfect function. Cool looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson requested for his birthday. He really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    standard controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second controller I purchased for a new Xbox system. It's the same as the one the system came with.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not only the looks of it, bit the grip is great as well!! Wish I woulda got one long before I did!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your love for your new Phantom White Xbox wireless controller! We're glad that you're enjoying its cool look and comfortable grip, too. Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love the bluetooth, I admit, I am partial to Microsoft, but it really is a good controller. Really easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very Pretty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to color and looks very nice. Works like all the other Xbox controllers but I get distracted by the pretty colors some times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers go hand in hand with the battery kit I bought. With great care, they can last a lifetime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a new Xbox one controller. I when tonto bestbuy and saw that the controllers were an sale. I decided to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grippy, responsive and comfortable. All around great controller for your gaming needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    xmas gift

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend bough this for his son. he brought it over the other day and looks very slick

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is slightly nicer than the ones that came with my box, and not being black is better to find in the dark

    I would recommend this to a friend