Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the red controller because it was cheaper than the other colors. It's probably just this controller, but the left joystick doesn't always stay true, tends to drift down and to the right slightly. Only noticeable when playing games, doesn't affect of my streaming services.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Sam,
We're sorry to hear that there's an issue with the left thumbstick on your red Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Fast shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He plays it almost every day while out for break. So far batteries have lasted well and no issues will update if we have any.
I would recommend this to a friend- Pros mentioned:Ease of use
Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic controller. Works good. Not necessary because you get one with the counsel, but nice to have to split screen.
I would recommend this to a friend Great basic controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber on the thumb stick of my old controller finally gave out after 4 years. So I had to get a new one. Best Buy had it and I ordered. I went and picked it up without even getting out of the car. The controller works great and no problems with it at all.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Randy,
We're glad that purchasing and picking up your new Xbox wireless controller was an easy and seamless experience. Thank you for sharing how well it's working for you, and we hope you continue to have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Ease of use
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good control easy to use for every body love it!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like the one that came with the system.
I would recommend this to a friend - Pros mentioned:Ease of use
Xbox control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote for my xbox and it’s very easy to use and I love this product
I would recommend this to a friend - Pros mentioned:Grip
Does what it says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used daily without issue. The grip is helpful, although can't be used with a personalized skin.
I would recommend this to a friend Great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a second controller for an Xbox bundle I purchased for my kids. This was the best available option when I was looking for other cheaper options. A rechargeable battery and charging station would be worth the investment so you don't have to keep changing the batteries.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing that this has been a great second controller for your family! Investing in a rechargeable battery pack is an excellent suggestion, especially if you're a frequent gamer. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Quality
Much better than the original controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is much better than the original Xbox One controller. It has the 3.5mm port and is much more durable than the original.
I would recommend this to a friend Nice feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feel, would have given 5 stars but the controller is not pairing with windows 10 :(
I would recommend this to a friend- Pros mentioned:Quality
Best controller ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller in history, the only problem i habe is the potential drifting.
I would recommend this to a friend - Pros mentioned:Grip
GRIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel a good grip is important on a game controllers. This is the right one if grip is important to you too.
I would recommend this to a friend wireless controller for xbox one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice controller,,,, its works fine and the best part is they are wireless....!!!!
I would recommend this to a friendLove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased my Xbox on Black Friday I wanted to buy a second controller and this one was marked down at the time. I really like the light weight feel to the controller as well as the colors. Works perfectly and I definitely recommend this to anyone looking for more controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tessa,
Thank you for recommending your new Gray/Blue Xbox wireless controller as a great option for anyone looking to get more Xbox One controllers. We're glad that it's a comfortable fit for you and that it's been working perfectly. We hope you have a lot of fun with it!
Happy gaming,
Chuck
Xbox Customer Care
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for my son. I was tired of all the extra wires everywhere. So it’s giid using the wireless.
I would recommend this to a friend- Pros mentioned:Quality
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels better than the original controller......
I would recommend this to a friend A significant upgrade on a great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing about this controller that made the biggest impact on me was the trigger vibration when I first played Forza. I was coming from the original xbox one controller so I was bound to be impresse; having bluetooth and the built in 3.5mm jack only made me happier than I already was. This is the Pele of controllers...
I would recommend this to a friend- Pros mentioned:Color
Let the games begin
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My child loves this item, especially color and wants another one
I would recommend this to a friend - Pros mentioned:Design
Very nice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this during black friday and couldn't be more satisfied. Love the look and feel of this one. Good job microsoft.
I would recommend this to a friend