Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

See price in cart

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 35,609 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Got what I paid for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and works well. Would have liked a little better pricing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Xbox, PSI, Wii, and other formats...and I don't think there is a controller that works as well...or is as intuitive, as the Xbox controller. The size is perfect for my hands...it's weight is perfect for me...it's as if it's a part of my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!. Easy connection, installation and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Easy connection to my system. Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Extra XBox Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for his XBox. Loves the controller. Uses it more than his original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great device my sob loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. My son was able to take out of box and immediately use the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra buck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm picky when it comes to electronics and controllers. I want it to last and and perform as designed. I personally would rather buy the brand name than regret saving a few bucks on an off-brand.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and how unique the controls is, best design out there

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing how much you're loving the design of your new Xbox Phantom White wireless controller. We're glad that you're enjoying its cool color combination and comfortable controls, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lets game

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I actually use it to play Google Stadia on a Mac mini. Wish it was rechargeable. It takes AA batteries like a toy robot. C'mon Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color!! I love it!! Adds a nice splash of color instead of boring black!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It’s the same as the one that comes with the Xbox only in white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox One Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. A must-have, since the console only comes with one controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to say that I ordered online and went to the store to pick it up and it was just very easy and the staff was very helpful and friendly I will definitely be doing this more often. Couldn’t be happier!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Cool color scheme

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool spin on color for the xbox controller and I’m pretty happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, great materials, easy to maneuver. Price was great! Sale-score!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome color. Works well connecting to PC by Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids prefer the wireless ones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries hold up well. Haven’t had to replace. Holds up under heavy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get another controller for our son's XBOX that he got for Christmas so he could play with friends. It's got a good layout and fits well in the hand. It was very simple to pair with the XBOX and with bluetooth it can be paired with your windows 10 PC.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these colors. And the retro clear son appreciated it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding controller .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox 1 controller have a very comfy size body with sleek and comfortable material for long game playing .. buttons are very sensitive with quick response onced pressed.. the various colors gives the xbox 1 more fun and uniqueness .. a perfect controller

    I would recommend this to a friend