Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

See price in cart

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller. The boys love the design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels great on hand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and sturdy. Good price too. It was worth price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs an extra controller.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra controllers are a must for gaming. You don't wanna get caught with a dead battery right in the middle of a critical boss battle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father's day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our kids to give to their dad for Father's day. They love playing Xbox with him and he hates taking turns lol. So this was a great gift...now they can play together. Remote works great. And family is happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice update for the Xbox One controller. I'm using it on my PC via bluetooth, and it works pretty well. Keep in mind you'll need to also install the Xbox Accessories app from the Windows app store, then plug the controller in via USB to update it. After that it should work pretty well. However, prepare for some occasional wonkiness, i.e. sometimes rumble doesn't work in Microsoft's own games like Forza.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Xbox controller it is in the color of night camel it is a good controller it does everything it’s supposed to do however at night time since it’s night camel you may not be able to see it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He is loving it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew, an he is in love with it. Nice one!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Still going strong

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a year and it's still working great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Xbox control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Good quality and reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Xbox remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had to get the remote exchanged because the headphone plug in was malfunctioning. The guy who helped us out was great it helps when you buy the insurance. He exchanged the remote for us and we were in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Ok controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little Still out the box. I think it’s getting better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good controller.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. No issues with it at all. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great, I recommend it and It is a great price too.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Melissa,

      Thank you for recommending your new Xbox wireless controller! We're glad that you got it for a great price and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is an avid gamer and loves his new wireless controller. Beautiful color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok at best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I'm reviewing was not so good. Right off the top the home button had to be pushed very hard to use any settings. The sound would drop off and finally the unit just quit. After several tries I got it to restart but he damage was done had to take back. Replaced with black controller and no known issues and I've had this one longer than the white one, even the home button feels different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, it lasts longer than the previously one. We also got a rechargeable port. I can't tell you how many batteries we went through f/my son's controller. I don't know why Microsoft still makes controllers that require batteries. If this controller doesn't hold up, then Microsoft needs to go back to the drawing board when it comes to controllers b/c the life expectancy is poor, at least in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless capability makes this a convenient addition to my new console. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Responsive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel, nice looks ,and as I said very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Works alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working okay, hope it holds up for awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will get rechargeable batteries because the controller lasts 10 hours

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for weighing in on your new Xbox wireless controller! If you're looking to supplement your controller with a rechargeable battery pack, we recommend the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft