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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 35,609 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are the best in gaming and the Phantom Black is one of the best looking. The grey on the box is actually slightly more silver on the controller and its not quite as see through as you'd imagine but its still pretty sleek.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying how sleek and cool-looking your new Xbox Phantom Black Wireless Controller is. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in, went through all the updates on XBOX One and it has worked very well ever since. I'm glad I got a great Christmas deal on it because these controller can be an expensive addition to our gaming set.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Smoooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller for my son. This is his 3rd microsoft controller plus maybe an aftermarket version. He says this is the best so far as it has a grippier surface which keeps it from slipping and also this one's controls just seem smoother to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fun spin on normal controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son who wanted a controller that looked different from all of the others. Besides the really cool “winter” camo look, it feels really good in your hands and the buttons and toggles are nice and smooth for better gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bundle deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10.00 off in the XBox bundle. It is a true deal! Now i can play with my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this just about every day. It's wireless, which is nice, but it does eat through batteries if used enough. Better than getting tangled in wires though. Seems to be durable and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worls as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from old controller. It's rime was up.Controller works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color scheme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller bit the dust and was well past the Geek Squad Protection plan. Went with the standard controller. I don’t play enough to warrant the elite controller. Love the color scheme on this one. Definitely recommend getting the GSP on this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Wireless Controller. And we agree -- the color scheme is great! Hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my $150 Elite controller (or should say my wife did). Realized I wasn't using the extra buttons anyways and just liked the better grips. This controller feels a lot better than the original Xbox One controller and for a minimal price upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra remote, and this was just what we needed. Shipping was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an additional controller allows 2 people to play which adds more kid fun

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great for PC gaming rig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some PC games that require a gamepad. There's no better choice than an Xbox controller to fill this requirement. At $39.99 black Friday price, it was a no brainer. The rubberized diamond grids are also amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    GREAT Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my controller after it broke, there weren't many options to choose from. Glad I chose this one! Love the grip on this controller. It feels very sturdy in my hands. I wish I replaced it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Your average controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues. Basically your average xbox controller, i like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super awesome bonus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a super awesome bonus for me and my family! Thanks for giving it free!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas for my girlfriend. She loves the feel and look of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller and found this one on sale at BB. This is OEM controller with good quality and longevity. Recommend for uniformity with the original one that came with the XBox ONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this Microsoft controller to play games on my PC and it's working flawlessly. It's very responsive and comfortable in my adult sized hands. Battery life is pretty good too. It is plug and play. Very good controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox wireless controller is working flawlessly with your gaming rig. We're glad that it's a comfortable fit for your hands, too. We hope you have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and works great. With it being wireless, I can move around more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control is just great, you don’t have an extra cable my son love it

    I would recommend this to a friend