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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the positive design, comfortable grip, and high-quality feel of the Wireless Controller for Xbox. Many appreciate the controller's ease of use and attractive appearance, with several praising its overall look and feel. However, some users reported issues with certain buttons sticking or becoming unresponsive. A small number also experienced stick drift after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 441 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids new favorite. Keeps stealing it from me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and functions correctly. Use it for pc gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge fan of Cyberpunk!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited for this game to come out in September. The controller is awesome!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another collectors controller. I like it but i don’t love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good design

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey and old gen feels heavy but overall good control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cyberpunk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller very durable.. lasted the test of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyberpunk designed controller thats perfect for pc,xbox and Xcloud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t have the one I wanted in stock so I settled for this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good feel and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels comfortable no need overextending to reach shoulder buttons

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Horrible Stick Drift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but got stick drift after a couple months. Now only 1 year in and it is unusable. Keep the controller clean and never throw or misuse it. Very disheartening for an $80 controller

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but very pricey. Didn’t have any other option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy took great care of me during the pandemic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have updated the controller since it was extremely difficult to pair with my xbox. After I had it all sorted out the control tends to glitch/have a delay every now and then. I really have mixed feelings about this controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functional and kinda neat ig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but has a bit of give when you tighten your grip. Also the design includes what looks like scratches and grease stains, which takes away rather than looking cool. It works though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Cyberpunk controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool and I liked the design. But overall quality felt cheap and buttons didn’t last like the other previous controllers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller. Right bumper doesn't work so well. You have to put a bit extra pressure for it to work. Incredibly annoying and has caused some problems in games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with the right bumper on your Cyberpunk 2077 Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Pretty Controller, Bad Packaging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller is beautiful and looks exactly as pictured, I’m experiencing quality issues I’m assuming based on the fact that it was UPS’d. The controller randomly will have trouble staying connected to my Xbox or will just brick itself and become non usable, unable to reconnect, even after removing batteries and attempting to resynchronize. Disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it because I had to, nothing else in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure not worth it over a regular controller. This was the only one I could buy in store immediately due to the price difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special in the special edition. Looks cool but don’t really with the extra money for it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If you want a collector's edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good minus its ability to be wireless, even though it says it is. I bought the bundle for 215 and the headphones just stopped working. So now I just have the controller hardwired in. There's better and cheaper ones out there. But if you want a collector's item then I feel ya, kinda sucks not having the pair. Had to buy 2 more expensive sets. Not a great pc device. Buy another.

    No, I would not recommend this to a friend