Customer Ratings & Reviews
- Model:
- WL3-00141
- SKU:
- 6406493
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the positive design, comfortable grip, and high-quality feel of the Wireless Controller for Xbox. Many appreciate the controller's ease of use and attractive appearance, with several praising its overall look and feel. However, some users reported issues with certain buttons sticking or becoming unresponsive. A small number also experienced stick drift after a period of use.
This summary was generated by AI based on customer reviews.
Cyberjunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This game really sucks but the controller looks nice.
I would recommend this to a friendnone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its for my cousin a birthday gift from me so he happy I. Happy
I would recommend this to a friendWorked great at first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks the right toggle started glitching
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
We're sorry that there's an issue with your new Cyberpunk 2077 Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Got a defective one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This specific remote that I got was defective, gave out on me like in 2 months. So the experience with is purchase was bad, I’m sure remotes they are good just sadly the one I got was bad
I would recommend this to a friendMicrosoft strikes again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 8 months ago. Controls started to fail two days ago. 90 day warranty ensures you will spend more money because getting anyone to repair xbox controller is impossible.
No, I would not recommend this to a friend- Cons mentioned:Buttons
Defective controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed as one button does not work. Not sure what warranty is and my fault as he told me almost right after he used it first time.
No, I would not recommend this to a friend - Cons mentioned:Buttons
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited for this controller, bit the three center buttons didn't work correctly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your new Cyberpunk 2077 Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Cheap
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift within 2 months. Was unable to fix it. Wouldnt recommend
No, I would not recommend this to a friend Broken
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine at first now the controller has a major problem the left joystick does not work anymore.
No, I would not recommend this to a friendCoold design faulty parts.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the the return period, in a day of the return due date, the RB button is faulty im guessing the tac inside of the mother board. Now I'm stuck with a useless controller. Until I have money to buy me another one.
No, I would not recommend this to a friendpoor open box experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took a month for this thing to give out 15 days past return policy. won't do open box again. Best Buy tech group needs to run the paces of open box items better
No, I would not recommend this to a friendLooks good but works like a third party remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it’s not a fast responding remote I have to press a few buttons more than once to get a response since the moment I got it out of the box
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear there's an issue with the responsiveness of your Cyberpunk 2077 Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if this problem continues we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Only lasted 6 Months
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only last six months then started to drift. Be sure to always buy the extended warranty so you can retune for a new one
No, I would not recommend this to a friendDid not work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work had to return it and they did not have any more in stock had to get my moony back.
No, I would not recommend this to a friendBad buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What the controller on July 20, 20 and the analog stick is already drifting in October
No, I would not recommend this to a friendXbox fancy controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a so so controller for the price I paid for it
No, I would not recommend this to a friendTrash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just died on me. Not sure what caused it short out but yep down the drain
No, I would not recommend this to a friendcheap quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality. It stopped working in August. I do not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Cyberpunk 2077 Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Another bad controller by Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left bumper button malfunctioning after one month!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry there's an issue with the left bumper on your Xbox wireless controller. Xbox Support can help! We recommend reaching out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color, Grip
Amazing, highly detailed controller!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I didn’t know Best Buy has this in stock so purchased directly from Microsoft’s online store. But man this controller is awesome! The grip is a rubberized, matte-diamond finish that is high quality and feels more comfortable than my other two controllers I own. Some of the details on the controller have texture and depth, giving you that gritty feeling (the ‘no future’ inscription is actually carved in to the controller). Can’t wait for this game’s release!
I would recommend this to a friend