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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 35,609 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an additional controller allows 2 people to play which adds more kid fun

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good without going Elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has the added rubber grips underneath for better handling. These grips make this controller so much better than the regular one. The surface on the top is not great for a grip surface, and I don’t care about colors. The price now is unbeatable at $40. An Elite almost never goes on sale, and that will be well over $100 and more for version 2.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. I didn't realize it was AAA batteries, but that was my fault. One can buy inexpensive rechargeable battery packs for it, though. Works great! 5 stars. Cool color, too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color scheme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller bit the dust and was well past the Geek Squad Protection plan. Went with the standard controller. I don’t play enough to warrant the elite controller. Love the color scheme on this one. Definitely recommend getting the GSP on this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Wireless Controller. And we agree -- the color scheme is great! Hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my $150 Elite controller (or should say my wife did). Realized I wasn't using the extra buttons anyways and just liked the better grips. This controller feels a lot better than the original Xbox One controller and for a minimal price upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are the best in gaming and the Phantom Black is one of the best looking. The grey on the box is actually slightly more silver on the controller and its not quite as see through as you'd imagine but its still pretty sleek.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying how sleek and cool-looking your new Xbox Phantom Black Wireless Controller is. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    It works no complaints thus far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright color and it works. My kids play with it and it was easy to sync to the Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super awesome bonus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a super awesome bonus for me and my family! Thanks for giving it free!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twin sons and the one broke his brother's controller. I needed one quick so ordered from Best Buy. It came in 2 days and I prevented a family feud lol! My son loves the color and says it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality controller, different from previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control is just great, you don’t have an extra cable my son love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This’s a Christmas gift so it hasn’t been open but I’m sure my son will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for an Xbox. Doesn’t work so well for a PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Mindblown controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just amazing to have this controller in my hands, my gaming experience was improved 50% just by using it, the new grip doesnt let my hands get sweaty and the availability of using any headphones really helps those who dont own turtle beach, afterglow, etc

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Your average controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues. Basically your average xbox controller, i like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since you only get one controller with the system you will need to buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The standard for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried knock-offs but this is the original and I won't use any others again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and works great. With it being wireless, I can move around more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has figured out how to make a great gaming controller. It feels like an extension of your body, fitting comfortably in your hands. It feels well built with a nice weight to it. Batteries last forever in comparison to my other game consoles controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox and I always love a new controller. Very responsive and smooth!

    I would recommend this to a friend