Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$26.99
Save $38
The comparable value is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for black Friday and very happy with purchase, great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definably purchase another one. Very happy with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller could beat the price for a Black Friday deal

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get the Red one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Spider-Man cover on my Xbox which is red so I needed the red controller to go along with my white one. Caught it on sale at Best Buy for $44 dollars and the rest is history. Yeah, I bought this one for the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Great control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great for my boys. Easy to use, great color overall.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great gaming controller!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controllers are awesome. There are texture behind where you grip the controller gives a really nice textured feel. The new available colors! Very fast shipping from Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the Xbox 1s I bought for my son and works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the original!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, works just like the one that came with my XBOX One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels comfortable in hand, and the texture is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I’ve been putting off getting a new controller for almost a year and after finally buying this and having zero issues I don’t know why I just didn’t buy this from the start. It’s perfect

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're so satisfied with your new Xbox wireless controller. We're glad that it's working perfectly for you, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Original MS Greatness

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Xbox controller for my Win 10 PC. Using it connected via wire and so far so good. Coloring is nice. Quality of the product is excellent. Very happy and as expected it works perfectly with the PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how well your new gray/blue Xbox wireless controller is working with your Windows 10 PC. If you'd like to try connecting it wirelessly, it's easy to do via Bluetooth. For more information, go here: https://aka.ms/AA4w9l7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it! Great feel ..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME, makes my previous controller second string ..

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Solid controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. It seems it should last for a long time, except the white color which gets dirty very quickly.We like very much that it does not have built-in battery, like in some of our earlier controllers - easier to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same controller - just red & easier to find

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Microsoft quality product, its just red. The old one finally wore out after years of use. The red one was on sale, so purhased it instead of the traditional black. The color is the only difference. My son likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an awesome colored controller as it blends smoothly from dark to light (front to back) well-balanced and perfect function. This controller does require an adaptor for headsets for chat and online game play, something to keep in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He lived the new design and color. He was expecting just a plain black one. The special edition was a surprise! The Bluetooth feature was just what he needed and can play on different devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Phantom Black Xbox wireless controller sounds like an amazing gift for your son. We're glad that he's enjoying its cool color and design, too. And thank you for pointing out that it's compatible wirelessly with Windows 10 devices that support Bluetooth. We hope he has a lot of fun with his controller!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Second controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy we decided to get a second controller for our kids Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift to go with the Xbox one S. The child loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome looking Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first seen this grey/blue Xbox controller on the Microsoft site I was not all that impressed,but actually seeing the controller in person changed my mind,it is probably one of the best looking Xbox controllers yet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Leon,

      Seeing is believing! We're glad that you had the opportunity to check out the Grey & Blue Xbox Wireless Controller in person and are impressed by it. It's great to hear that you think it's one of the best-looking Xbox controllers yet.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The Color and Performance Is Second to None!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I collect all the Microsoft Xbox one Controllers and this one the Ocean Shadow is by far one of my favorites. It has all of the newest and greatest tech with a beautiful Blue to black Gradient finish! Highly Recommend! I bought 2!

    I would recommend this to a friend