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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great Xbox Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller because the D-Pad on my Special Edition Forza 6 controller was starting to glitch. This new controller is the same shape and layout, but it has a little better feel to it. I'm not sure if Microsoft redesigned it a little to correspond to my actions or not, but everything feels fresher and I feel I have better controller over my in-game actions while playing. The controller still goes through batteries fairly quickly, so I'd recommend getting a rechargeable battery pack to use with this as well....I still need to get one myself! Great controller. Feels comfortable in my hands and very responsive as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox wireless controller is a comfortable and responsive fit for you. We agree, investing in a rechargeable battery pack is an excellent suggestion for frequent gamers. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and the feel. Buttons are sturdy and have lasted almost two years. Plus it's bluetooth which is a nice plus if you wish to use it with your smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great controller. My husband goes through a controller about every 6 months from use, these lady the longest and the protection plan is a must

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Overall great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, great color matching....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think these controllers are very well made. Had to return the first one because one of the d pad buttons was flaky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asome controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great erognomics and my son loves the coloring. Batteries also last a decent time before replacement! This time I footed the waranty bill for just 9.99 as the unit was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two sons and I knew when I bought the Xbox one I would only get one remote. This remote was perfect for my youngest son who loves the color blue. This remote also plugs into a battery charger with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the controller for my son. It's his favorite controller for playing Fortnite. Just like many of Microsoft products, it works great and very durable for long hours of play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Phantom Black Xbox wireless controller sounds like an awesome gift for your son! We're glad to hear that it's his favorite for playing Fortnite, and we hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    For the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my kids the Xbox controller and it has work pretty good so far I've had no issues with it they seem to like it I wish Xbox wouldn't use the batteries but other then that it works perfect

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on your new Xbox Wireless Controller. If your kids game a lot, they may go through a lot of batteries. We recommend investing in a rechargeable battery, such as the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully charged in under four hours. You can find it on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller here. I personally love the basic black Xbox one controller. Was extremely hard to find for some reason though. Got lucky I found one here

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice update to Xbox One controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bundled with the new Xbox One S, nice subtle upgrade to the texture of the controller, makes it a bit easier to grip, although it was never an issue with me. I do like the feel a bit better though.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller, great color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great color! Tried several other off-brand controllers, they always lack something, just don’t have the same “feel”. Just pick a color and buy one, you’ll love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller free as part of a Black Friday Xbox 1 online purchase. Can’t beat a free extra controller, and a free game as part of the package! Especially as these things wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing Red Dead Redemption 2 with keyboard and mouse, I realized I needed to upgrade to a game controller. And since we have an Xbox in the house, which has only 1 controller that my daughter uses, I got my own controller, and picked up the rechargeable batteries and charger as well. The only problem was getting the PC to pair with the controller, I kept looking for it where Windows said I should see and Xbox controller, but I found that for whatever reason my machine was listing it in a different menu. Once I found it, paring was easy, and this was certainly not the fault of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Textured Triggers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers have a webbing-style molding and are excellent to hold. Great for games with lots of trigger action. Cool design, a few of the colors are glossy/reflective.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how comfortable and cool-looking your new Night Ops Camo Xbox wireless controller is. We're glad that you're getting a lot of use out of it, and we hope you continue to have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family uses controllers hard. I actually can't believe how long these kind last after the abuse we give them. This particular one has a great grip/feel to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself works like any other Xbox one controller would. However, the color and the detail it shows is awesome and the rubber grips on the back give it a better feel.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good looking controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very unique color tone for the controller and i absolutely love it. Other than the color I dont expect anything different to any other xbox one controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product feels good in my hand and love the way it feels as well and future proof because it we’ll work with the new Xbox from my understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.. Elite is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Xbox One controller and now it is even better. It works great on Windows 10 as long as you have Bluetooth. No need for a dongle now. This one is Bluetooth and has some texture on the bottom where you grip it. At first, I had reconnection issues and here is how to fix the problems. On Windows 10 go to the store and download the Xbox Accessories app. Plug in the controller with a cable and turn on the controller. Now open the app and do the update. Now it should re-connect after turning it off or rebooting the computer. If you had a connection prior, you will need to forget it and re-connect. I hope this has helped because I had to do a lot of research to find this solution.

    I would recommend this to a friend