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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 35,609 reviews
  • Rated 4 out of 5 stars

    ABXY buttons hard to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much your standard xbox one controller. It has the earphone jack which is nice. I don't like that it costs more just because it's blue. Really Microsoft? paint it blue instead of white and it costs more? But I got suckered in and bought it anyway. The real downside is that the A, B, X and Y buttons are REALLY hard to read. The picture shows them clear as day but in reality, if you don't have light shining on them at the right angle, they look just like black buttons. So for someone who knows which button is which by muscle memory, this is not an issue. But for those of us who have to look down from time to time to remember, it kind of sucks. Other than that, the controller is sturdy, responsive and has a nice feel. Again, same thing that comes with the xbox one s, but just blue (and with bad buttons). Would only recommend because I like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller developed the drifting problem so bought this one to replace it. It's newer than mine because it has the 3mm headphone jack on the bottom but I found that didn't matter to me since it's still easier using the headset adapter as that allowed me to easily control the volume. Without the adapter I just couldn't figure it out, which is annoying during middle of a game. So don't throw away your headset adapter if you had one! I love the bluetooth function!! I easily connect it to my xbox or my windows 10 when needed and plays flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Color Scheme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color scheme of this controller. Other than that, it works just like any other Xbox controller... Nothing super fancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems almost like a customized controller - great feel! Added the wireless charging station with this controller - awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome controller feel!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best looking color for a controller with the same quality we are used to from xbox licensed products.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is sturdy, comfortable, and well designed. However, you should invest in some rechargable AA batteries.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dirk,

      We're thrilled that you're enjoying how sturdy, comfortable, and well-designed your new Xbox wireless controller is. Investing in a rechargeable battery pack is a great idea, too, especially if you are a frequent gamer. We recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Standard controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gift. Looking forward to adding it to the the new Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome! No problems with this controller. It has a very comfortable feel while playing. I highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for highly recommending your new gray and blue Xbox wireless controller. We're glad to hear that it's working well for you and that you're a fan of its comfortable feel. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are really nice this is about the 5th one i buy due to multiple system at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Of course 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean can you really give it anything else? It works and I can play my x box one s with ease and a friend with this additional controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, brand new. I had gotten one from GameStop but eventually it gave out. This one will last much longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are very happy with this controller, works very well and great price...Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just as good as the standard black, with style

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standard black controllers get boring after a while, so the white breaks up the monotony. Just as functional.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Playing control

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is nice. I use it with q Bluetooth adapter for my pc to play and works pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless controllers are the only way to go, and this one has an awesome pop of bright green that I love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller, works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses, says it works well and rather have the wireless for no disconnects. I seem to have to purchase 1 every other year for some issue....like button not picking up or joy stick button not working properly

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      We're thrilled that your son is enjoying his new Xbox wireless controller and that it's working well for him. If an issue arises, every new Xbox controller comes with a 90-day limited manufacturer's warranty so please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BBY BLUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy blue looks awesome! Only at Best Buy too. I love the combo and goes well with my other remotes. I recommend this color

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love the bright blue color of your new Xbox Wireless Controller! We think it looks awesome, too. Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same function new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Xbox controller in a different color scheme from your friends. Great for playing at your friends house without getting it mixed up

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good ole regular controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the regular controller that we've went through several of over the years. It's been dropped many times but keeps working!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ergonomics, loved using it, the keys are placed at the correct location, the quality is great

    I would recommend this to a friend