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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    New Remote Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice replacement for my old XBox one original control. I like the color. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love the way this Xbox controller feels. It has a rubber part that just feels good to me while your holding it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    very very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a lot of compliments. feels different from other xbox controllers in a good way. nice grip nice texture very well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better quality in the new controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very suspect in the quality in Microsoft's first run of XBOX One controllers. My 360 controllers went through quite a bit and not a one was ever damaged, whereas a simple drop cracked one of the controllers that came with my console. The new run of controllers has a noticeably better feel to the build quality. The addition of the 3.5mm jack is a welcome addition. Additionally, the new textured back makes the feel of the controller better all around. Lastly, the color on the controller is beautiful and quite stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wireless controller for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my PC and works great. Fast and easy to hook up. Great price also. No need for a more expensive version.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. The textured grip is comfortable and I like the Bluetooth so I can use it with my PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving your new Phantom Black Xbox wireless controller. Thank you for sharing that you're a fan of its comfortable textured grip and built-in Bluetooth support as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I prefer the Microsoft brand over aftermarket. I just seem to have a lot better luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy another controller because my son took mine. Has now become my favorite controller and I bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller works as well as any other wireless controller. The only differentiator is the cool color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you need this, that’s why you’re reading this..,so just but it. Stay away from the wired controller. Buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Looks cool but feels cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a second controller to match my gaming laptop, I picked this one due to the gradient color effect. When I opened the box and held it for the first time, the plastic used to for the body of the controller felt light and cheap. It didnt feel like a normal Microsoft controller so I assume it has something to do with the materials needed to give the color effect they were going for. The body also creaked when gripping in my right palm which also drove me crazy. The controller was overall functional just as any official Xbox controller, however I wasn't happy with the feel and creaky-ness so I ended up taking it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves this controller. He said that it is easier to grip than the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's xbox what can I say. Most constable controller out there. Color is nice as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking controleer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the different looking controller to play on the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, great grip and weight. Can't go wrong with an Xbox controller, wish the Elite came in different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as good as 1st one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 2nd controller. Works the same as one that came with console. No problems. Thanks for the AA batteries!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear there have been no problems with your new Xbox Wireless Controller! And you're welcome for the two AA batteries as well. If you are a frequent gamer, you may also want to consider investing in a rechargeable battery pack, such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not use this while eating cheezy snacks! Amazing controller other than that! Grip is amazing and is looks very clean.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Sport White Xbox Wireless Controller has a comfortable grip and looks good as well. We also don't recommend eating anything greasy or with small crumbs that can get into the creases of your controller -- not only can it gunk up your controller, but those cheesy snacks may turn your controller orange. And it's called Sport White, not Sport Orange.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so got the light blue. It’s an Xbox remote. Works like they all do until they go out.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, takes a beating from the kids, and has not broken in nearly 2 years of use!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same ole controller just of another color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions like every other xbox controller, just white to help tell everyone's apart

    I would recommend this to a friend