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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1695 Showing 33,881-33,900 of 35,609 reviews
  • Rated 4 out of 5 stars

    It's a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can be said it's a controller and it's needed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller workws properly for just over a year before the controller started veering to the right on its own. At first it wasn't bad but gradually got worse. I'd stick with the old school original style.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope this 1 works longer than the last 1 did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but wish it came with rechargeable battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash controller and lying warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are trash! I only play madden and I've literally had four of these within 6 months. I paid a one time 10 dollar purchase for an free excange for a year (so they say) after the last one I got which lagged out like the previous ones,it now says "no longer returnable". The same thing happens with every controller. The left stick breaks when attempting to go to the right, so I literally have to run the majority of my plays to the left side of the field,which is horrible in a game like Madden where being predictable is a big disadvantage. What's crazy is after the first controller broke,I was so use to going only to the left that I purposely would baby the right side direction on the left analog stick. Like clockwork though,it happened with all of the controllers (not to mention that the a button lags as well). The fact that you are able to exchange that many controllers for a mere extra 10 dollars shows you how inferior and cheaply made these controllers are. I was told I could exchange as many times and I wanted within a year, but after this last exchange there's magically a "no longer returnable "tag in my purchase history. Guess I'll have to shopping online again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller feel & layout is set up pretty well too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have found us that it eats batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy for my grandson to hold an learn how to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Just don't chuck it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freebie to give out when purchasing a Xbox system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control is good , fund for kids to play with friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray with the blue is the worst controller I’ve ever had. 3 out of 3 bad. The first one wouldn’t charge because the port was messed up. The second one the buttons didn’t respond properly. The third has a bad charge port also although at least with this one I jiggle it to get the right spot. The first was giving me problems and I didn’t realize I had 15 days. One day after that it wouldn’t work at all I had to be berated at Best Buy for not spending $19.99 for a protection plan. By lowering the return period they scare people into buying these plans. Needless to say I will NEVER shop there again. Anyways they let me exchange and pushed the overpriced warranty I’ve seen cheaper elsewhere. After the 15 days the second one is bad. Anyways I found a way to switch it with a new one, the third one. All was good until the charge port. I decided as long as the controller itself works, if I lose the ability to charge it altogether I can just pull the battery and charge it in another controller. Lesson learned to shop elsewhere. At least where it’s a 1-3 month return policy. Also forgot to mention the quality. There are sharp edges on this one compared to the original black ones. The bottom tips of the handles at the seem where the three panels come together.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you had a poor experience with this Xbox wireless controller. If it's past the return period, every Xbox controller comes with a 90-day limited manufacturer's warranty. Please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    WILL RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WILL RECOMMEND TO ALL MY FRIENDS AND I HAVE NO ISSUES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and i have had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and it is also very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would make the controllers that LAST LONGER!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty blue controller works fine good deal great bundle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a 2nd controller. Tho no recharge capability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X-Box One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fair quality, the price is a little high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has needed a new controller. He broke his old one

    I would recommend this to a friend