Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

See price in cart

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the colors of this controller and seems to be more comfortable I guess the texture is different as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice looking controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking controller, works as functionally as any other controller, however, the X button has stuck when I pressed it since the day I bought it.. too lazy to take it back to Best Buy. Oh well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey William,

      We're glad that you're enjoying your new Gray and Blue Xbox wireless controller, but sorry to hear that you're experiencing an issue with the X button on it. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Customer Care for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox controlar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, right price really confortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the controller feels really awesome and easy to use. Wish it could be used with 360 also.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Solid Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade. Solid controller, can’t wait for the Xbox series x to release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel of these new controllers. This is the second one I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A classic for every gamer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much has changed with this controller and thats exactly why it gets 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after my 3 year old broke one of my other ones. Works great, well built. No issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new gray and blue Xbox wireless controller is working well for you. We hope it stands up to your three-year-old and that you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Christmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a Christmas gift not certain on how to review yet

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not only the looks of it, bit the grip is great as well!! Wish I woulda got one long before I did!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your love for your new Phantom White Xbox wireless controller! We're glad that you're enjoying its cool look and comfortable grip, too. Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Solid OEM controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only difference from the one that came with the console is the texture on the grips, which I love!! Good solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It looks super fancy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well its just a regular controller, but everyone thinks I dropped some serious coin for the all blue controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controlman

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the grip feels different from the controller that came with my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by far our best controller purchase to date, holds charge well and is very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish these remotes weren’t so expensive, but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers go hand in hand with the battery kit I bought. With great care, they can last a lifetime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in box. Will followup after holiday. Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed a new controller. This one is great!! I like the color gray/teal.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the color, and how easy to tell which controller is hers, and which set of two we own goes to which Xbox we own.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this remote a lot! It looks really nice with the blue tint to it. I had no problems connecting and I fully recommend it.

    I would recommend this to a friend