Customer Ratings & Reviews
- Model:
- WL3-00170
- SKU:
- 6400246
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the controller's appealing color and design, highlighting its ease of use and comfortable feel. Positive feedback also emphasizes the controller's high-quality build and reliable wireless functionality. However, some users reported issues with the joysticks and battery life.
This summary was generated by AI based on customer reviews.
Awesome Color!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my eye on this controller since I first saw it. It looks great but more importantly it feels so much better in my hands. It has a better grip for longer hours of playing. Great job, Microsoft!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're thrilled that you're enjoying the cool magenta hue and comfortable grip of your new Phantom Magenta Xbox wireless controller. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
X box one wireless controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this specific wireless controller is the best, the color but the performance is the best. I got the chance to find it at the open box section, thank you to the guy who help me !
I would recommend this to a friendusing controller for PC mostly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pairs via Bluetooth to PC without issue, works with Minecraft and various Steam games without problem. Nice translucence with magenta color sets it apart from standard controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted that you're enjoying using your new Phantom Magenta Xbox wireless controller with Windows 10 PC. It's great to hear that you're a fan of its unique design and rich color, too. We hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, just not what I wanted. Brought one in for exchange. Had to exchange for a more expensive model. Ended up costing me $20 more for a model i didn't even want. If I wanted to pay more I would have got the one I wanted.
I would recommend this to a friendFor the girls who love gaming!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed my own controller because there are quite a few people in my house who love to play games. I love pink and when I saw this, I fell in love instantly! Great purchase!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's wonderful to hear that you've fallen in love with your new Phantom Magenta Xbox wireless controller. We're delighted that you're enjoying its cool color and unique design, too. Thank you for sharing your experience and we hope you have a lot of fun with your Xbox controller.
Happy gaming,
Chuck
Xbox Customer Care
Great Remote. Like the color a lot.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boys love playing xbox like many kids do. We got them different colored remotes so they would be able to identify which one was whos. These work great...
I would recommend this to a friendAwesome controller, great grip and the look is ama
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person who helped me, Bryan was amazing and super friendly. Very helpful and beyond knowledgeable in his field! Will definitely purchase from him again very soon!
I would recommend this to a friendCool Looking Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints to speak of. The magenta fade looks nice. None of the buttons or joysticks feel stiff, and it preforms smoothly. Another great Best Buy experience.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you're enjoying the cool design and color of your new Phantom Magenta Xbox wireless controller. Thank you for sharing your experience purchasing it through Best Buy, and we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Joystick
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked really well when I first got it, now the buttons tend to get stuck and the port for the headset has always been glitchy
I would recommend this to a friend Great joystick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joystick worked very good and it was just what I ordered. The kids enjoy playing the game together and as soon as I get a chance I'm ordering another one.
I would recommend this to a friendSleek look and precise response
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an all around great control for the Xbox. Button responsiveness is excellent and the control functions as it should and looks sleek with this color
I would recommend this to a friendGood Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Good controller. Seem a little cheap. Simple drop in the floor which I consider normal breaks. Parts need to be more metal and protect better. Oh well!! They need to lower price of these things.
No, I would not recommend this to a friend- Pros mentioned:AppearanceCons mentioned:Stick drift
Definitely get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great looking controller. Although, it developed a significant stick drift after not even a month of use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with thumbstick drift with your Phantom Magenta Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller besides looking amazing feels perfect in my hands. Buttons work and feel great when I push them. Definitely worth picking up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the comfortable feel and responsiveness of your new Phantom Magenta Xbox wireless controller. Thank you for sharing your experience and we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Awesome looking controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the controller is really good. The only 2 problems are the walking of the controller, which I guess is a Microsoft issue already, and the headset jack is a little touchy at times.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're glad that you're enjoying your Phantom Magenta Xbox wireless controller for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if you're still experiencing any issues with it, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yhis is in good working order, great customer service. It was an open box item and last on the shelf and the employees pulled it for us.
I would recommend this to a friendMy favorite controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grip feel. The purple makes it stand out from my other controllers.
I would recommend this to a friendPurple!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller. I love the Xbox controller and I love purple. Reminds me of my old Nintendo 64 controller as well
I would recommend this to a friend- Cons mentioned:Battery life
Good looking controller, but shoddy function.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this controller so bad, but it kept dying on me mid use. Signal comes and goes even with a fresh new set of batteries.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your new Phantom Magenta Xbox wireless controller. Random disconnects can occur for multiple reasons, including competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Crisp Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really cool design for an Xbox controller. Fits and Feels good. No problems what so ever. Really recommend it for everyone.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tasca,
Thanks for recommending your new Phantom Magenta Xbox wireless controller! We're glad that it's a comfortable fit for your hands and that you're enjoying its cool design. Thanks for sharing your experience; we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care